Browsing: Automation

by Siddhartha Bandyopadhyay, University of Birmingham The recent news that BT would reduce its workforce by as many as 55,000…

The strikes by hundreds of Amazon workers at the company’s Coventry warehouse in the English Midlands have brought into relief…

If you watch the customer service space closely, you may have noticed that in late November, US-based low-cost carrier Frontier…

If you feel like you’ve never been under more pressure as a consumer, then you’re not alone. Over the past…

I’m sorry Dave. I am afraid I can’t do that.  Die-hard science fiction fans might get the reference from the…

Synatic, SA’s data integration and automation business, has secured an additional $2.5 million or R42 million in a seed extension…

Technological changes in industry have given rise to contending schools of thought about their impact on work and workers. Automation…

Digital labour platforms are rapidly transforming the world of work. Many governments in the global south have welcomed platforms that…

Business process automation was gradually building momentum until, in 2020, the massive disruption caused by COVID-19 lockdowns and everything that…

By now, many of us in the area of Straight Through Processing (STP) are probably familiar with the concept of…