New integrations bring Salesforce data, context, and actions into Amazon Quick, AWS agents into Slack, and Agent2Agent (A2A) support for real-time, bidirectional voice between Agentforce…
Salesforce has released its 2026 Agentic Enterprise Index, which analyzes aggregated AI usage data from the Agentforce platform to uncover how businesses are deploying, using,…
A new architecture that gives AI a shared understanding of the customer and the business — and enables it to act with trust Six trusted…
Every company is racing to turn AI into realbusiness results. But the hardest part is no longer getting AI to answer a question. It’s gettingAI…
AS the southern hemisphere starts the growing season, there is also a spring into action with electric vehicles, as evidenced by the large showcase at…
iOCO today announced a collaboration with Cato Networks that expands its managed security portfolio with Cato’s unified, cloud-native SASE (Secure Access Service Edge) platform. This…
OPINION
Retailers are losing direct control of the customer journey as shoppers hand the path to purchase over to autonomous AI agents. Salesforce’s Fourth Edition State of Commerce report found that consumer reliance…
JSE-listed insurance giant Sanlam is set to diversify into banking services in 2027, positioning itself…