Browsing: Automation

In a time of rising global economic uncertainty, African businesses are increasingly turning to AI to accelerate productivity and unlock…

In today’s competitive business landscape, the ability to harness data effectively separates market leaders from those struggling to keep up.…

Automation is revolutionising logistics and last-mile delivery, offering myriad advantages in efficiency, productivity, and precision. The adoption of automation will…

South African insurtech pioneer Naked has raised $38 million or R700 million in its latest funding round, marking the largest…

A novel sensor system has been developed to help datacentres optimise the energy efficiency and sustainability of their operations. In…

The telecommunications industry is undergoing a radical shift, pushed by emerging technologies such as artificial intelligence (AI), data analytics, and…

Adopting voice bots or virtual agents makes a lot of sense for a wide variety of companies, particularly those with…

With e-commerce users in South Africa expected to soar to 21.52 million by 2029, last-mile delivery companies are under pressure…

Volkswagen is making significant strides in enhancing the technical learning experience at Kariega High School. By providing essential resources and…

Customer experience has fundamentally changed. In fact, today it is in a state of constant evolution alongside the development of…

As technology continues to disrupt traditional industries, from fintech revolutionising the financial sector to legal tech streamlining legal processes, one…

Welcome to 4IR, or the Fourth Industrial Revolution, an era of rapid progress in science and technology as well as…

by Siddhartha Bandyopadhyay, University of Birmingham The recent news that BT would reduce its workforce by as many as 55,000…

The strikes by hundreds of Amazon workers at the company’s Coventry warehouse in the English Midlands have brought into relief…

If you watch the customer service space closely, you may have noticed that in late November, US-based low-cost carrier Frontier…

If you feel like you’ve never been under more pressure as a consumer, then you’re not alone. Over the past…

I’m sorry Dave. I am afraid I can’t do that.  Die-hard science fiction fans might get the reference from the…

Synatic, SA’s data integration and automation business, has secured an additional $2.5 million or R42 million in a seed extension…

Technological changes in industry have given rise to contending schools of thought about their impact on work and workers. Automation…

Digital labour platforms are rapidly transforming the world of work. Many governments in the global south have welcomed platforms that…

Business process automation was gradually building momentum until, in 2020, the massive disruption caused by COVID-19 lockdowns and everything that…

By now, many of us in the area of Straight Through Processing (STP) are probably familiar with the concept of…

The typical Australian will change careers five to seven times during their professional lifetime, by some estimates. And this is…

In 1988, a Cornell University graduate student named Robert Morris wanted to measure the size of the Internet. He wrote…

Network operators are facing some fierce new challenges with the emergence of IoT and 5G, along with the migration of data, applications…