Clicks Group reports strong growth in loyalty membership, retail turnover, and sustainability initiatives in the six months to end-February 2025.
Clicks ClubCard Loyalty Programme Soars
Clicks ClubCard has grown to 12.1 million active members, adding over 1 million new members in the past year. The loyalty program now drives 81.6% of Clicks’ sales, with members earning R438 million in cashback over six months.
Retail Turnover Up 6.4%
The Clicks Group reported a 6.2% increase in group turnover, reaching R23.2 billion for the six months ending February 2025. Retail turnover, including Clicks, The Body Shop, M-Kem, and Sorbet, rose by 6.4%, with 5.4% comparable store growth (excluding leap year effects).
Excluding Unicorn Pharmaceuticals (sold last year) and the extra trading day, retail turnover grew by 8.3%, with 2.1% volume growth amid 3.3% inflation.
UPD Recovers, Launches Green EV Fleet
United Pharmaceutical Distributors (UPD) continues its post-systems recovery, boosting turnover and profit.
As part of Clicks Group’s carbon neutrality commitment, UPD introduced South Africa’s first zero-emission, pharma-compliant electric delivery fleet.
The 42 Maxus eDeliver 3 vans, equipped with solar-powered refrigeration, operate in Gauteng and the Western Cape. The lightweight, composite-structured refrigeration boxes reduce weight by 50% (200kg), enhancing efficiency for urban pharma logistics.
Financial Strength & Expansion Plans
- Headline earnings up 12.9% to R1.4 billion
- R1.7 billion cash generated from operations
- R222 million reinvested in stores, pharmacies, and IT
- R1.7 billion cash reserves held as of February 2025
Clicks plans to open 45-55 new stores and pharmacies in 2025, progressing toward its 1,200-store target. Additionally, the group repurchased 1.1 million shares (R372 million) in March and April.
R1.025 Billion Capital Investment Planned
- R578 million for new stores, pharmacies, and refurbishments
- R447 million for supply chain, tech, and infrastructure
Clicks Group continues to lead in retail growth, loyalty rewards, and sustainable innovation.
