MTN has confirmed that it will continue offering its hugely popular Free Twitter service, that gives all customers access to free Twitter data each month.
The Free Twitter promotion, that is unique to MTN, has attracted millions of users since its inception three years ago. Customers do not need to opt in and no minimum balance is required to access Free Twitter on MTN.
MTN said on Monday a review of customer usage has revealed that 99.1% of all Twitter users on its network are using substantially less than 500MB every day. Of all the users, 80% are using no more than 10MB of Twitter data per day, the company said.
“We want to keep bringing our customers closer to news, current affairs, family, friends and topical interests and MTN’s Free Twitter service helps make that happen. We’re seeing a very small number of customers using excessive amounts of data via Twitter and those people will be the only ones affected by a cap of 500MB per day,” says Mapula Bodibe, MTN SA’s executive for Consumer Business.
“In the limited instances where we are seeing excessive use, it’s clear that the Free Twitter IP is being hacked to stream IPs that are not free, while we are also seeing huge files and videos being transferred, resulting in excessive usage. Our focus is to protect the network experience of millions of customers who engage with this service, Bodibe says.