Author: Gugu Lourie
Broadband Infraco (BBI) has faced years of underinvestment, weakening its market position and financial stability, according to its 2025–2030 Corporate Plan. Despite prudent cash management keeping the company operational, significant infrastructure investment is needed to drive revenue growth and ensure long-term sustainability. BBI seeks R380 million to settle debts with Eskom, Transnet and key suppliers, preventing service suspensions that could trigger a crisis. Additionally, R621 million is needed for medium-term network upgrades, while R1.3 billion will support long-term capacity expansion and service improvements. Expanding Market Share & Aligning with National Goals Currently holding 10% of South Africa’s wholesale marke, BBI aims to grow through strategic investments. Its mission aligns…
South African Airways (SAA) announced today that it experienced a significant cyber incident beginning on Saturday, 3 May 2025. The breach temporarily disrupted access to the airline’s website, mobile app, and internal systems, prompting immediate action to minimize operational impact. Upon detection, SAA activated its disaster recovery protocols, successfully containing the breach and ensuring minimal disruption to flight operations. Key customer service channels, including contact centers and sales offices, remained functional. Full system restoration was completed the same day. Investigation & Regulatory Compliance An independent forensic investigation is underway to determine the root cause and scope of the attack, including whether it was an external cybercrime act. As a National Key Point, SAA has:…
A new global study by the IBM Institute for Business Value found that surveyed CEOs are committed to advancing AI solutions across their organization even as they face challenges from accelerating technology adoption. The IBM CEO study, which surveyed 2,000 CEOs worldwide, reveals that executive leaders expect AI investments to more than double in the next two years, with 61% actively adopting AI agents today and preparing for large-scale implementation. Key Findings from the IBM CEO Study AI Investments Are Accelerating, But ROI Remains a Challenge Only 25% of AI initiatives have delivered expected ROI in recent years. Just 16% have scaled enterprise-wide. Yet, 85% of CEOs expect AI efficiency investments to yield…
Volvo Car South Africa is revolutionizing electric vehicle ownership with its new Guaranteed Future Value (GFV) program across its EV lineup, including the EX30 from just R9,999/month. Why This Matters for SA Drivers: Removes depreciation fears with locked-in 48-month trade-in values Includes free wallbox charger (R7,500 value) + R12,000 charging voucher Comes with 10GB monthly in-car data for 36 months Three Flexible End-of-Term Options: 1️⃣ Upgrade to newest Volvo EV 2️⃣ Keep your vehicle by settling balance 3️⃣ Simply return the car “This is our vote of confidence in EVs,” says Markus Cromwell, Volvo SA’s Head of Commercial Operations. “Customers get today’s technology with tomorrow’s flexibility.” Current GFV…
Telkom has successfully implemented a major upgrade to its Business Support Systems (BSS), reinforcing its commitment to delivering frictionless digital experiences for customers. This milestone marks a key step in Telkom’s ongoing transformation, enhancing efficiency, service delivery and customer relationship management. BSS handle customer services, billing and products efficiently. They make operations smoother, improve customer satisfaction, and help companies adapt to market needs, keeping users happy and loyal. Telkom Consumer embarked on a BSS upgrade project to address operational risks. The upgrade will ensure a secure BSS solution with increased stability and fewer outages. These enhancements are designed to boost operational…
South Africa’s premium car market is undergoing a historic shift as Audi, BMW, and Volvo scale back dealerships – raising the question: Will they pivot to online sales? The move mirrors a worldwide push toward direct-to-consumer (DTC) sales. In the US, Volkswagen’s Scout Motors will bypass dealers entirely when its electric vehicles (EVs) launch in 2027, sparking backlash from traditional retailers like Marc White. According to a Bloomberg report, second-generation car dealer White faced rejection when he proposed building a $10 million showroom in South Carolina, USA, to sell Volkswagen’s new EV line. White, who hoped to be among the first retailers for the vehicles, discovered Volkswagen…
The State Information Technology Agency (SITA) has recently published its *Strategic Plan 2025-2030*, titled “Gearing towards a digital services agency to enable a digital government.” The document outlines an ambitious vision for transforming South Africa’s public sector through digital innovation. However, critical questions remain: How will SITA execute this plan when its Roadmap for the Digital Transformation of Government is still in draft form and has not yet been finalised? More importantly, with funding unconfirmed and priority services still being determined, can SITA realistically deliver on its promises? This article examines SITA’s strategic initiatives, challenges, and the feasibility of its digital transformation agenda. SITA’s…
South Africa’s internet watchdog, ISPA, is calling on ICASA to crack down hard on call centres illegally using mobile numbers to bombard citizens with spam calls. ISPA is South Africa’s official internet Industry Representative Body (IRB). This shady practice violates the Numbering Plan Regulations 2016 and gives fraudsters an unfair advantage. Why Are Spammers Hijacking Mobile Numbers? With consumers ignoring calls from unknown landlines, scammers are now faking mobile numbers (especially older 082, 083, 072, and 073 ranges) to trick people into answering. “Firm action must be taken to prevent the unlawful use of mobile number ranges,” warns Dominic Cull, ISPA regulatory advisor. “As cold calls from…
Amazon has reported a strong first quarter in 2025, with net income surging to $17.1billion or R315 billion, up from $10.4 billion in Q1 2024. The e-commerce giant’s net sales climbed 9% year-over-year to $155.7 billion, fueled by growth across its North America, International, and AWS segments. Key Financial Highlights Net sales: $155.7 billion (+9% YoY) Operating income: $18.4 billion (+20% YoY) AWS revenue: $29.3 billion (+17% YoY) Free cash flow: $25.9 billion (down from $25.9 billion) Amazon CEO Andy Jassy credited innovation, such as Alexa+, Project Kuiper satellite internet and AI advancements, for driving growth. However, analysts note that Trump-era tariffs, reinstated in late 2024,…
South Africa’s Department of Home Affairs (DHA) is undergoing a massive digital transformation, partnering with the South African Reserve Bank (SARB) to launch a cutting-edge digital identity system. The move aims to eliminate fraud, streamline services, and boost economic growth. Home Affairs’ Digital Revolution According to the DHA’s 2025-2030 Strategic Plan, the department is shifting from outdated paper-based processes to a fully digital, automated system. Key goals include: “Home Affairs from Home” – Citizens will apply for IDs, passports, and visas online using facial recognition and biometrics. Instant digital visa approvals – Travel authorizations will be processed in real-time, with human intervention only for flagged…
South Africa’s Department of Home Affairs (DHA) is pushing to break free from the State Information Technology Agency (SITA) due to persistent system failures, delays, and high costs. The move aims to boost efficiency, cybersecurity, and service delivery by partnering with private IT providers. Why Home Affairs Wants Out of SITA According to the DHA’s 2025-2030 Strategic Plan, the department has long struggled with SITA’s inefficiencies, including: Frequent system outages disrupting critical services like immigration and biometric systems. Delayed procurement processes, leading to irregular expenditure. Excessive costs compared to market rates, straining budgets. Poor third-party management, worsening service disruptions. These issues have hampered key…
Airports Company South Africa (ACSA) proudly marks the 15th anniversary of King Shaka International Airport (KSIA) today, 1 May 2025. Since opening in May 2010, KSIA has grown into a world-class travel hub, driving tourism, trade, and economic growth in KwaZulu-Natal. Nestled near Durban’s vibrant coastline, it remains a key gateway to the region. Nkosinathi Myataza, KSIA’s Regional General Manager, reflects: “For us, travel transcends mere arrivals and departures; it’s about fostering meaningful connections and crafting unforgettable experiences. Over the past 15 years, we have proudly facilitated millions of journeys, ensuring travellers feel secure and supported at every stage. We are deeply committed to being a trusted partner in their travel experience.” KSIA’s post-pandemic…
As we commemorate Workers’ Day, a chilling reality confronts us: South Africa stands at the most dangerous crossroads in its labor history. While the world races to harness the AI revolution, we’re perilously close to being left behind – not just in technology, but in basic worker survival. The data paints an alarming picture of what’s at stake. The Global AI Divide: South Africa vs. The World In Germany, 69% of workers receive employer-funded AI training . Singapore has invested $3.4 billion in AI skills since 2020. Meanwhile, South Africa allocates a pitiful 0.3% of GDP to digital skills. This isn’t just a…
Africa’s largest payments gateway, Onafriq, joins forces with Circle, the USDC stablecoin issuer, to transform cross-border transactions, slash fees, and boost financial inclusion. Onafriq, Africa’s leading payments gateway, and Circle, the global leader in stablecoins and issuer of USDC, have announced a strategic partnership to revolutionize cross-border payments and digital financial services. This collaboration will integrate blockchain technology to enhance Onafriq’s network, positioning it at the forefront of Africa’s digital payments revolution. Dare Okoudjou, Onafriq Founder & CEO, stated:“Our partnership with Circle reinforces Onafriq’s commitment to removing complexity from cross-border payments. By integrating USDC, we aim to simplify transactions, reduce costs, and strengthen trust. We’re not just envisioning…
In recent months, a concerning trend has emerged in South African media: professionals conducting TV interviews from their cars via Microsoft Teams or Zoom. While remote work offers flexibility, this practice damages professionalism, brand trust and audience perception. Here’s why it must stop and what to do instead. 1. It Looks Unprofessional & Sloppy First impressions matter. A car interior: -with distracting backgrounds, poor lighting and awkward camera angles -screams “unprepared.” Viewers associate quality with credibility; a haphazard setup undermines expertise. 2. Audio & Visual Quality Suffers Cars aren’t soundproof. Background noise (traffic, honking, or engine hum) disrupts clarity. Glare…
South Africa’s hospitality industry is facing a seismic shift as artificial intelligence (AI) and cloud technologies redefine everything from guest engagement to revenue management. At Micros Hospitality Tech Connect 2025, industry leaders gathered to confront the AI revolution head-on—and the message was clear: adapt now or risk irrelevance. “AI is not just another technology upgrade – it’s reinventing how we operate and how we compete,” said Reginald Sibeko, Managing Director, Micros. Micros is a hospitality tech provider, helping businesses streamline operations, enhance guest experiences, and drive profitability through AI, cloud solutions, and integrated ecosystems. With a focus on innovation, Micros empowers…
Jozi’s streets don’t just walk – they strut. Where creativity fuels the pavement and runway alike, Mzansi’s heartbeat thrives on unapologetic self-expression. And when PURA Beverage steps into the scene, it’s not just about refreshment – it’s about culture. This past weekend at SA Fashion Week, PURA didn’t just show up – it showed out. Front-row sips for designers, backstage fuel for models, and street-side vibes with Shelf Life Run Crew led by style kingpin Tokyo Black. More than a drink, PURA became the ultimate fashion accessory – clean, bold, and effortlessly cool. “For us, fashion isn’t what you wear…
Naspers has announced the unanimous approval by the boards of Naspers and Prosus to appoint Nico Marais (51) as Chief Financial Officer (CFO) for both Prosus and Naspers Group, effective immediately. With over 25 years of financial management experience within the Group, including his role as interim CFO since December 2024, Marais brings deep expertise to the position. A Track Record of Strategic Leadership Marais previously served as General Manager of Finance, where he played a key role in major initiatives such as: The successful listing of Prosus Unwinding cross-holdings Executing open-ended share repurchases Leading Prosus’ debt capital market activities…
South Africa’s minibus taxis, bus rapid transit (BRT) systems, and train stations serve millions of commuters daily, making them ideal locations for smart locker hubs. Integrating parcel lockers with public transport could: Boost accessibility for low-income earners who rely on taxis and trains Reduce last-mile delivery costs by using existing transport routes Drive e-commerce growth in townships and peri-urban areas Potential Integration Points 1. Taxi Ranks & Major Interchanges (e.g., Johannesburg’s Bree Street, Cape Town’s Bellville) Why? Taxis serve 70% of SA’s commuters, placing lockers here would reach the informal economy. However, safety may be a concern and partnership with the taxi associations could help and…
Africa’s digital divide remains one of the continent’s most pressing challenges, with millions still lacking reliable internet access. However, Sthembiso Dlamini, the visionary CEO and founder of Quadrupleplay, is determined to change that. His company, an innovative internet managed service provider, is bridging the connectivity gap through a mix of fibre, wireless and community-driven solutions. In an exclusive interview with TechFinancials, Dlamini shares how Quadrupleplay is expanding access, overcoming rural deployment hurdles and promoting partnerships to ensure seamless connectivity across Africa. Quadrupleplay’s Footprint Currently operating in 11 towns across South Africa, including Northam, Thabazimbi, Rustenburg, Johannesburg, Bethlehem, Kroonstad, Mbombela, Siyabuswa, Kwa Mhlanga, Cape Town,and Qwaqwa,…
The Prudential Authority (PA), responsible for enforcing compliance with the Financial Intelligence Centre Act 38 of 2001 (FIC Act), has imposed administrative sanctions on Absa Bank following a 2022 inspection. The bank failed to meet key regulatory requirements, resulting in a R10 million fine, a reprimand, and two formal cautions. Key Compliance Failures Leading to Sanctions Inadequate Customer Due Diligence (CDD) & Enhanced Due Diligence (EDD) Absa failed to properly screen four foreign prominent public officials (FPPOs) and two politically exposed persons (PEPs) linked to state-owned enterprises. The bank also neglected enhanced due diligence on three domestic prominent influential persons (DPIPs) and five FPPOs. Penalty: R7 million, a reprimand, and a caution.…
The demand for seamless, secure, and contactless deliveries in South Africa has turned smart lockers into a critical logistics solution. Pargo remains the dominant player, but new entrants – including banks like Nedbank and global logistics firm DSV – are shaking up the market. Meanwhile, competitors like Aramex MyBox, The Courier Guy’s Pudo, and Pepkor’s Paxi are expanding their reach. Pargo: Still the Market Leader Why Pargo Dominates: 4,000+ pickup points (largest network in SA) E-commerce integrations (Takealot, Woolworths, Superbalist) Strong rural & township coverage 24/7 self-service smart lockers Competitors & New Entrants 1. Aramex MyBox (100+ Lockers) Urban-focused, mostly in…
Imagine waking up one day to find your words are no longer your own. Mid-sentence, your mouth hijacked by corporate algorithms, spouting ads for insurance, meal kits, or worse political propaganda. This isn’t a dystopian fantasy. It’s the premise of Netflix’s Black Mirror’s latest episode, “Common People”, where a woman named Amanda becomes a literal advertising billboard for the medtech company keeping her alive. But let’s stop pretending this is just fiction. When Subscriptions Become Extortion In the episode, Rivermind offers a brutal bargain: pay escalating fees to sustain Amanda’s digitised consciousness or be downgraded to a walking ad space. Sound familiar?…
As South Africa faces escalating water scarcity – driven by climate change, crumbling infrastructure, and systemic inequities – three powerhouse institutions are uniting to drive solutions. The Gordon Institute of Business Science (GIBS), Ferguson Media (919FM), and the Empire Partner Foundation (EPF) are launching a high-impact campaign under the Problem-Solving Methodology, kicking off with a pivotal dialogue on 30 April 2025: “Water Scarcity, Resource Management, and Future Planning in South Africa” This isn’t just another discussion: it’s a catalyst for action. With 100+ in-person and virtual attendees and a projected digital reach of 10,000+, the session will mobilise policymakers, engineers, activists and innovators to confront…
The following note from Lip-Bu Tan was emailed to all Intel Corporation employees on April 24, 2025: Team, Today we reported our Q1 2025 results. It was a step in the right direction as we delivered revenue, gross margin and EPS (earnings per share) above our guidance, driven by Dave and Michelle’s leadership. I want to thank them both, and all of you, for the good execution. We need to build on this progress — and it won’t be easy. We are navigating an increasingly volatile and uncertain macroeconomic environment, which is reflected in our Q2 outlook. On top of that,…