When it comes to accessing essential services, such as national medical care, grants and the ability to vote in elections to shape national policy, a valid identity document is critical. In South Africa, undocumented citizens are restricted in their ability to collect social grants or go to a hospital. Even those with valid IDs spend hours in queues owing to inefficient and protracted identification processes. Faster, digitised services would have a transformative impact on the level of financial inclusion of the country’s citizens. iProov’s report, “Unlocking financial inclusion with digital identity and biometric verification,” emphasises that digital identity programmes open…