On November 15, 2023, Daimler Truck Southern Africa (DTSA) made history as the first global market to introduce the Daimler Truck Parts Portal—an online eCommerce platform.
This click-and-collect system allows customers to purchase over 400 parts online, including oil, batteries, service, and wear and tear components, for pick-up within 24 hours at their chosen dealership.
Future plans involve expanding the product range to include maintenance and collision parts, as well as offering home delivery services.
“The Daimler Truck Parts Portal is a game changer in the commercial vehicle market, and we are thrilled to be part of the development team, and to be the very first Daimler Truck market in the world to launch the portal to our customers. Our customers are central to everything that we do and the digitalization of our processes to increase customer convenience has been a key driver in the development of the Daimler Truck Parts Portal.” Ziyad Gaba, Vice President Customer Service, Parts, and Value Chain.
Kudos to the DTSA team for this significant stride taken to advance its offering and meet the ever-evolving requirements of its customers.
Also read: Mercedes-Benz SA Pours Big Investment Into Local EV Charging Network
Mercedes-Benz SA is reinforcing its commitment to transforming the automotive industry and embracing electric mobility with a substantial investment in the local Electric Vehicle (EV) charging network.
As the demand for EVs continues to surge, a robust infrastructure is imperative. Mercedes-Benz South Africa proudly offers the country’s most extensive range of electric vehicles, including the EQ and EQ AMG models, with a focus on the SUV category.
In a proactive move to meet the growing demand, Mercedes-Benz South Africa is investing in the expansion of the local charging network, aiming to establish over 120 charging stations across South Africa.
Collaborating with Chargify, an empowerment company, Mercedes-Benz is actively involved in enhancing its presence in the local charging infrastructure.
“The partnership with Chargify not only gives us the opportunity to grow the share of the local EV charging network but also reaffirms Mercedes-Benz South Africa’s ambition to expand its Enterprise and Supplier Development (ESD) portfolio. Our ESD programme is aimed at making a real and lasting impact towards the transformation of the country through the creation of sustainable and meaningful jobs,” said Abey Kgotle, Executive Director: Human Resources & Corporate Affairs Mercedes-Benz South Africa.
