MiWay says Independent Forensic Audit Proves Racist Mail is Fake

"To be fair, we have decided not to publish the report as yet, and provide the client with the opportunity to respond first. Once we have received feedback, we will be in a position to elaborate on the way forward"

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By Staff Writer

South Africa’s short-term insurer MiWay announced late on Tuesday in a statement that an Independent forensic audit proves that the Racist mail is fake.

MiWay hired independent forensic auditors, Cyanre – The Digital Forensic Lab, to conduct an audit after a snap shot of an email sent from a MiWay employee, circulating on social media.

The email called MiWay black clients “baboons”.

MiWay
MiWay (Photo Credit: MiWay)

The email stated: “Good day Nobu, This is a reminder of yesterdays managers meeting. The final decisions was to reject 90% of claims made by black people as from 1 August 2017. They are an easy target, its also a great opportunity to save money and also punish these black baboons”.

MiWay, however, said in a statement on Tuesday that the independent forensic auditors have concluded that a racist and offensive email alleged to have originated from a MiWay staff member is a fake.

“We can confirm, after a detailed investigation, that an email sent from a MiWay employee was manipulated by an external source. The image circulating on social media is a fabrication,” Danny Myburgh, Managing Director of Cyanre – The Digital Forensic Lab, said.

MiWay launched an immediate investigation into the incident when a social media post emerged last week, purported to be a snapshot of an internal email containing racist remarks and making false allegations about MiWay’s claims handling policies.

“We have received the full report from independent forensic auditors, which conclusively proves that the email is a fake and did not originate from MiWay or its staff. The audit has also identified the individual responsible,” MiWay CEO, René Otto said in a statement.

As a proudly South African company, MiWay reiterated that it takes a firm stand against any form of racism or racial discrimination and is transparent in all its dealings.

Regarding the publication of the report, Otto said, “To be fair, we have decided not to publish the report as yet, and provide the client with the opportunity to respond first. Once we have received feedback, we will be in a position to elaborate on the way forward.”

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