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The 2022 SITEisfaction® survey emphasises the need for digital inclusivity in digital banking for clients, stating that banks should empower…
by Eden Kamar, Hebrew University of Jerusalem and Christian Jordan Howell, University of South Florida There has been a tenfold…
South African brands have spoken about omnichannel customer experiences and engagements for years. Yet despite the massive growth of digital…
The racetrack has long been the R&D incubator for the combustion engine and the same is proving true in the…
There is no doubt that technology has changed the way people live their lives, and this includes how they place…
Our sense of urgency is rising. To keep up in a world of ChatGPT and groceries in under 60 minutes,…
by Michael G. Madden, University of Galway The AI chatbot known as ChatGPT, developed by the company OpenAI, has caught…
by Matthew Wright, Rochester Institute of Technology and Christopher Schwartz, Rochester Institute of Technology You have just returned home after…
As a female leader, I’m often approached to share thoughts, contribute to a project, or address audiences both inside and…
The actions of present generations potentially have an enormous impact on those who will live in the future. One of…