Building Intelligent Support Systems: The Architecture Behind AI-Powered Customer Service Agents2025-08-29
Breaking News Safaricom and Huawei Receive Prestigious “Most Innovative Service” Award Safaricom and Huawei have jointly received the prestigious Most Innovative Service “the Business of Tomorrow” award at AfricaCom 2019 in…
Breaking News Vodacom Adds More than 1.1m New Customers Vodacom, South Africa’s biggest mobile phone operator announced on Thursday it has added 1.1 million new customers and also signed…
News MTN versus Vodacom – Who is the Biggest Provider of Mobile Money in Africa? The battle for control of the bank accounts of African consumers through mobile money – essentially the use of mobile…
Opinion How Homegrown Innovation is Solving Many of Africa’s Most Pressing Challenges By Brett Parker, MD at SAP Africa By now, I am convinced that you have heard of M-Pesa, the popular…
News Vodacom is Buying Strategic Stake in Kenya’s Safaricom for R35 billion Vodacom announced on Monday that it is buying a 34.94% strategic stake in Kenya’s Safaricom held by its parent company…
Opinion Africa Poised to Become Third Global Power By Brett Parker, SAP Africa MD What a difference a century makes. If we stepped back in time to a hundred…
