Browsing: Opinion

When the Coronavirus pandemic struck, contact centres across the world could no longer work like they used to. The initial…

With many South Africans working and learning from home, when it was announced that we’d have to deal with load…

With the adoption of Fourth Industrial Revolution (4IR) technologies in all aspects of our lives, it is no surprise that…

Ways of working that go back decades were dismantled overnight in 2020 as the COVID-19 pandemic took hold of the…

The COVID-19 pandemic has accelerated the need for online learning, with UNESCO reporting that one and a half billion students…

The pandemic has accelerated the formation of a new segment of consumers – “prosumers”. Who are they and how are…

Driven by the rise of remote workforces and the variety of cloud-based applications that businesses are using more of each…

For decades, companies, especially tech providers, have followed a certain operational pattern. They start out in a major city, raise…

Even though modern technology is introducing new capabilities for organisations looking to adapt to evolving customer needs, the human element…

5G is the fifth generation of wireless technology that is paving the way forward for the connectivity that digital technologies…

The story behind the solution that assisted an estimated 10 million citizens to apply for COVID-19 Social Relief of Distress…

In the new world of work, traditional on-site project build is not the most convenient choice. This is leading many…

Irrespective of the industry you’re in – be it marketing, finance or healthcare – data is pretty important these days.…

What is a cognizant industrial site, and why is the Industrial Internet of Things (IIoT) relevant to it? A hyper-aware…

As science fiction merges into reality with artificial intelligence (AI) increasingly becoming a part of our everyday world, there has…

“Your mind is your biggest problem,” says Rodney Mapako giving the rather unexpected answer to the question “what advice you would give to someone in your shoes?” The…

At yesterday’s annual presentation, MTN played Nigeria’s popular Afrobeats music, which has grown into a global force. That reminded me…

Africa, like everywhere in the world, has been coping with COVID-19, which has disproportionately impacted women. The pandemic is a…

Artificial intelligence (AI) holds great promise for improving human health by helping doctors make accurate diagnoses and treatment decisions. It…

Monday March 8, 2021 marks International Women’s Day. Recognising women for over a century, International Women’s Day is a celebration…

The COVID-19 pandemic has given rise to a unique set of challenges within the mining industry and the rest of…

Over the past few years, the drive to digitise the workforce has been on every business owner’s agenda. The process…

In our current context of constant change and disruption, digital transformation enabled by Internet connections has been a lifeline for…

The challenges of remote operations and social distancing in the COVID-19 crisis has fast-tracked the need for digital transformation in…

There are many South Africans who have made investments into cryptocurrency, and we see all types of traders and investors…