Author: Wim De Bruyn

Super apps, banking-as-a-service, behavioural banking and cyber security. These are just a few of the trends that promise to make the future of banking fast, frictionless, and personalised. The increasing prevalence of smartphones means that billions now have an entire banking system in their pockets. For the over 10.1 million people that use Capitec’s digital channels, a host of new innovations in the financial services sector means their banking experience is about to get a whole lot slicker. The financial services world is moving toward making more clients’ banking activities and relationships digital. In China, super apps like WeChat allow…