Author: Staff Writer

HGS, a global leader in digital customer experience (CX), AI-driven BPM, and digital media services, has officially opened its cutting-edge CX hub in Cape Town. The exclusive launch event showcased HGS’s commitment to transforming CX through digital innovation, impact sourcing, and a customer-first approach, solidifying South Africa’s reputation as a top-tier CX destination. The event gathered industry leaders, government officials, and global brands to explore South Africa’s growing role in CX excellence. HGS’s new hub will help businesses reduce costs, enhance customer satisfaction, and drive growth through AI-powered solutions and best-in-class service delivery. Attendees gained insights into HGS’s digital-first strategy,…

Savant today announced that APPLICATIONS ARE OPEN! Savant has been a Technology Innovation Agency (TIA) Seed fund implementing partner since 2017 and has facilitated funding and supported a significant number of early-stage technology projects over the past 8 years. The Pre-Seed Fund targets projects that are in the early stages of technology development such as proof of concept studies, development of prototypes and conducting market research. Its aim is to ensure that innovators reach technical feasibility of their technologies or innovations currently at a TRL3 or TRL4 stage. The allowable amount per application for this call is R800,000 including VAT, with a maximum duration of 12…

Eskom has confirmed that loadshedding remains suspended. While the power system remains constrained, it is stable, with emergency reserves being strategically used to meet demand, particularly during peak periods. The Unplanned Capacity Loss Factor (UCLF) for the financial year-to-date stands at 25.85%, an improvement from 32.38% during the same period last year. This reflects a ~6.5% reduction, signaling improved fleet reliability. Kusile Unit 2 is expected to reconnect to the repaired Flue Gas Desulphurisation (FGD) system and main stack by month-end. Meanwhile, Unit 1 will go offline starting 31 March 2025 for similar work, in line with environmental compliance. Eskom continues high…

The Capitec Board announced today that Gerrie Fourie, founding member and CEO of Capitec since January 2014, will retire at the Annual General Meeting of shareholders to be held on 18 July 2025.  Fourie has been on the executive management team for the past 25 years. Under his stewardship as CEO, the company transformed from a challenger bank serving 5 million clients in 2014 to South Africa’s leading digital bank and a diversified financial services company serving over 24 million personal and business clients. “Gerrie has provided exceptional leadership and strategic vision,” said Santie Botha, Chairman of Capitec’s Board. “He…

Picture this scenario: a perpetrator is holding a gun to your head, trying to coerce you to unlock your banking app using facial recognition. In a situation like this, it is almost impossible to open a manual panic button on your phone, let alone remember the manual pin code for your banking and phone apps. Enter Valor – the only voice-activated panic Super App, brought to you by BYY Strategic Services.   “Valor is the next level of personal security,” notes Amanda Rogaly, CEO of BYY Strategic Services. “This is the first patented voice activated panic Super App not just in…

At the start of the cloud era, there was anxiety about whether the cloud was more secure. Today, there is this extreme confidence in cloud security. Companies think being in the cloud means their security risks are mitigated. However, the reality is more nuanced. Cloud technologies determine how digital systems function and how users can access those systems. Whether it’s through email and SharePoint, running server infrastructure, or using AI models, it’s all cloud. So are the many software management services, backup providers, and data intelligence platforms that companies rely on. Is the cloud better for security? Cloud services fall…

Vodacom Business has partnered with the Strategic Water Partners Network (SWPN) to tackle Gauteng’s worsening water security challenges. The collaboration will leverage digital solutions to improve water management and ensure sustainable supply in the region. A central feature of this initiative is the Digital Water Tower, an innovative platform developed with Mezzanine to support water suppliers, municipalities, and consumers. By integrating geospatial consumption data, network topology maps, and demand reports, the solution aims to cut water losses and optimise supply efficiency. “Our commitment to digital transformation extends beyond connectivity – we believe in using our technology capabilities to drive sustainable impact,” says Videsha…

South Africa’s job market is transforming—fast. With unemployment high and the gig economy rising, workers are racing to future-proof their careers through digital upskilling. Leading this charge is TelkomLearn, where registrations have skyrocketed as thousands embrace free, accredited courses to stay competitive. Why TelkomLearn?  What makes TelkomLearn stand out? Powerhouse collaborations with Google, IBM, HP, Alibaba Cloud, and Duke Corporate Education. These alliances deliver nearly 100 NQF and globally accredited courses, many completely free, democratising access to world-class digital education. “The courses equip learners with in-demand skills while sparking creative and critical thinking. We’re thrilled by the uptake and completion rates,” says Dr. Mmaki Jantjies, Telkom’s Group Executive…

Volvo’s flagship all-electric SUV, the EX90, has been shortlisted for the 2025 World Luxury Car of the Year award, ahead of its South African launch in Q2. The seven-seater luxury EV is one of three finalists vying for the prestigious title, having also been nominated in the 2025 World Electric Vehicle category. To qualify, vehicles must be priced as luxury models in key markets, available on at least two continents between January 2024 and March 2025, and exceed 5,000 annual productions. “As we prepare to launch the EX90 in South Africa, we are thrilled to see our most advanced vehicle yet named a finalist,” said Felipe Yagi, Head…

 “We’ve always believed that South Africa deserves world-class retail experiences,” says Anthony Thunström, TFG’s Group CEO. “The opportunity to build Bash has been about more than just launching a successful platform. It’s about proving that innovation at scale is possible, that we can lead in technology, and service, while creating meaningful impact in the economy.” This bold vision sparked the birth of Bash, TFG’s digitally native business designed to reimagine how South Africans shop. Led by seasoned e-commerce entrepreneurs Luke Jedeikin and Claude Hanan, Bash has grown from an ambitious idea into South Africa’s largest omnichannel fashion and lifestyle platform…