Author: Richard Firth

Twenty years ago, if you asked business leaders what their most essential utilities and business enablers were, they would have listed electricity, a phone line, and internet connectivity, in that order. Today, after 16 years of load shedding and cloud-based everything, that list would be slightly different. Most South African companies have invested in solutions to combat load shedding, so Eskom-supplied electricity is no longer a priority, nor is a traditional phone line, which has largely gone the way of the dodo thanks to hosted PBXs and other similar solutions. Internet connectivity, however, has never been more important. According to…