South African organisations have struggled to enable secure, available, and integrated unified communications and collaboration solutions for their people. Required to rapidly adjust to hybrid work environments, among many other challenges, the sudden deluge of technical overhead crippled the ability of a lot of IT teams to align with more strategic objectives. In place of this rising complexity, South African businesses need a managed solution with predictable costs and scalability. They need secure technologies and services. And they need dependable availability, including where infrastructure is less developed. Hosted private unified communications are highly effective at giving people access to business…