Angry Customers Take To X Over FNB App Being Down

Angry FNB customers took to the social media platform X on Friday to express their frustration over the banking mobile app being down and inaccessible.

“We are aware that there are issues being experienced across our channels. Our IT teams are working on restoring full functionality to the affected services,” FNB posted on X.

“We apologise to our valued customers for the inconvenience caused.”

Some customers even argued that FNB is slowly becoming Capitec Bank, very unreliable!

FNB is slowly becoming Capitec Bank, very unreliable! pic.twitter.com/xZz2NiutqM

— Harry Mabusela 🇿🇦 (@Harry_shuf) August 23, 2024

@FNBSA , Why can’t I access my FNB . My money in your bank and can’t do digital payment or use my debit card for purchase. What nonsense is this ? pic.twitter.com/MQ54mj0kxe

— Tee Pants (@TeePants) August 23, 2024

On a Friday FFS are you serious ??????? @FNBSA #fnb pic.twitter.com/Kd9AbLLq1Z

— Ubuntu101 🖥️🔧🔩⚙️🗿 (@ubuntu101za) August 23, 2024

Some FNB customers said: “Good ‘ol FNB doing system maintenance on a Friday before pay day during office hours.”

Another said: “You are a bunch of CLOWNS @FNBSA doing maintenance and breaking every bloody thing every fucking friday !!!!! #fnb”

Such poor form @FNBSA just had to leave trolley full of groceries as both cards on Apple Pay are FNB. App won’t login, atm spits out card 😡 Just called & systems are all down. Quick to communicate price increases but zero communication that we can’t access our money – bullshit

— Angie Segal (@AngieSegal01) August 23, 2024