In today’s fast-paced business world, keeping ahead of the competition is essential for any company. One game-changer that’s reshaping the landscape is the Internet of Things (IoT). IoT is a network of interrelated devices that connect and exchange data with other IoT devices and the cloud.
Since its inception in the early 2000s, IoT has been revolutionising management of supply chains. Today, it’s not merely a trend but a driving force behind advancements in supply chain management. It is one of the fastest-growing segments of the technology industry with roughly $805 billion invested¹ in IoT globally as of 2023.
In the logistics industry, IoT brings a host of benefits ranging from boosting productivity to reducing costs and enhancing customer experience. Quality real-time data aids operators and managers in improving the transportation, tracking, and delivery of goods as they are able to make better decisions on the go.
‘Take route optimisation, for example,’ says Ryan Gaines, CEO of City Logistics, by integrating IoT devices with GPS and traffic data, adjusting routes based on traffic congestion, road conditions and delivery deadlines becomes easy and more efficient. This not only reduces fuel and transportation costs, but also improves delivery speed and customer satisfaction,’ he says.
IoT is driving innovation in the last-mile delivery sector where, especially in South Africa, the final leg of delivery is often the most challenging. City Tech, an associate company of City Logistics which specialises in technology development, has developed a platform to address these challenges. OnRoute is a digital app that optimises service, visibility, communication, and efficiency throughout the delivery process.
At the heart of IoT’s impact on logistics lies its ability to provide visibility and transparency throughout the supply chain. By embracing innovation and leveraging IoT technologies, logistics companies have the opportunity to unlock new opportunities, drive efficiencies, and stay ahead of the competition in an increasingly interconnected world.
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