Capitec Bank is hiring. Big time. South Africa’s best digital bank, as rated in the SITEisfaction 2021 report, is looking to fill around 300 positions over the next few months.
At a time when many companies are shedding jobs in the wake of the COVID-19 pandemic and incessant low economic growth, Capitec is making room for more appointments. It’s a powerful indication that their purpose of helping South Africans simplify their financial lives so that they can live better is resonating.
“We’re rapidly growing our team. South Africa’s response to our simple, transparent and affordable banking solution has been overwhelmingly positive. We now have over 16.3 million clients. They span across a diverse set of income groups, ages and cultures, it’s been incredibly encouraging. But we’ve only just begun and much work still lies ahead. We continue to challenging the norms to ensure our clients live better,” says Gerrie Fourie, chief executive officer at Capitec Bank.
The bank’s digital offering has also seen rapid uptake and now totals over 8.8 million digital banking clients. Capitec doesn’t see digitalisation as a threat to employees, but is instead strengthening its specialist employee force while continuing to prioritise personal service in its branch footprint.
“South Africa is a unique environment and while our digital offering is growing at an immense pace, we recognize that our over 840 branches are incredibly important. Many South Africans still need or prefer face to face interaction. We’ve used technology to remove mundane tasks from branches, allowing our employees to focus on delivering world-class personalised service.
“At the same time, we’ve bolstered our digital offering. The team launched 7 new digital products in the last 12 months helping our clients to bank better during the pandemic. These include a fully digital account opening process made possible by a selfie, which includes card delivery, in-app scan-to-pay functionality as well as our virtual card, amongst others. And there are still many more on the way,” Fourie adds.
The positions Capitec looks to fill over the next few months, range from jobs for graduates to senior professionals as business analysts, developers, analyst developers, data engineers and scientists and BI analysts, amongst others.
Fourie says the pandemic has led people to rethink every aspect of their lives, including their careers.
“Building the bank of the future is not only an exciting vision, but means our employees get to work with industry-leading technology and tools. Our working environment is structured to allow employees to work shoulder to shoulder with our executive management team, enabling them to gain insight and contribute to the business strategy.
“The high growth environment also creates significant opportunities for Capitec employees. We’ve granted over 1100 internal appointments over the past 12 months and over 290 bursaries to further develop our employees, helping them to grasp opportunities within the business as we grow.”
Driven by strong client and digital growth, Capitec has steadily increased its workforce since its inception 20 years ago. Starting with just a handful of employees, the bank now has a staff complement of over 15 000.
“Our team has grown significantly over the past 20 years but despite this, I’m proud to say our culture is not that of a traditional corporate but rather a start-up. We prioritise a flexible work environment that champions agility, cross-functional work and the ideation of solutions that will help South Africa live better,” added Fourie.
Capitec recently purchased Mercantile Bank as part of their journey to building a digitally-driven business bank based on the same fundamentals that made Capitec a success. This means they have campuses in both Stellenbosch and Sandton, making it convenient for talent to work from either hub.
“We’re fortunate to be growing and continuously hiring new employees at a time when there is a great hunger for job security. This allows us to provide hope, inspiration and to attract talent that wants to shape the future of banking,” Fourie concluded.
To apply or for more information on the vacancies available visit: https://careers.capitecbank.co.za/