Another Seacom outage hits SA internet

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Undersea broadband cable provider Seacom is experiencing another disruption to its network in Egypt, which is having an impact on South Africa’s internet connectivity on Thursday morning. By Gareth van Zyl, NewsAgency


Seacom – which operates an undersea broadband cable that connects from South Africa to Europe and Asia – said in an update on its website on Thursday morning that it “is experiencing multiple outages on the terrestrial network across Egypt”.

“All our international connectivity through Egypt has been affected since 06:00GMT (08:00 South African time) on the 28th January 2016,” said the company.

“Repair teams are on site. Seacom continues to monitor the situation closely and will provide necessary updates,” said the company.

UPDATE: Fibre cuts ‘located’

In an update, Seacom said the fibre cuts have been located and that it could take three hours to fix.

“Both cuts have been located and the teams are on site repairing the cable. ETR (estimated time to repair) is 2 – 3 hours. Updates to follow,” said the company.

“Seacom IP (internet protocol) and MPLS (multi-protocol label switching) customers may experience increased latency as that traffic is re-routed to alternative network paths,” said Seacom.

This is the second outage for Seacom in a week. Last week Thursday, Seacom experienced a fibre cut on one of its terrestrial fibre networks in Egypt which briefly led to internet connectivity in South Africa being affected. – Fin24

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