British tourist hit with a £5,000 roaming bill in SA

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A British holidaymaker racked up a staggering R112, 428.51 (£5,000) mobile phone bill after he switched on his phone to retrieve Cape Town hotel details from an email, according to the UK-based Independent newspaper report.


James Stevenson arrived in Cape Town on holiday and switched on his phone to retrieve hotel details from an email.

“By the time he had found the email, Vodafone had sent a text telling him he had run up a bill of £495. Confused, he called the company and found out his total bill for data roaming in the airport was more than £5,000 – the same amount he spent on the family holiday,” said the Independent report.

Stevenson told the newspaper his holiday was spoiled due to the stress: “Vodafone were dismissive, and I spent the holiday worrying about this bill.”

“We’ll look into this as a high priority and will be in contact with Mr Stevenson to discuss the outstanding amount,” a spokesman for Vodafone told the Independent.

The full report is available in the Independent.co.uk

Holidaymakers gets huge internet roaming bill after oversea trip.

Craig Lowe, founder of execMobile, which provides products and solutions for mobile connectivity, answers some common (and important) questions around staying connected abroad. For more read: Everything you need to know about connecting abroad

 

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