Santam debuts safety journey tracker app


By Casper Mabona

Short-term insurer Santam has launched its app with the Be Safe tracking device that enables users to request friends and family to virtually track while they are out and about, whether exercising outdoors, road tripping or coming home from a night out.

The  app is free, and it’s for everyone, not only Santam clients and is available for download on Android and iPhone devices.

If you are not a Santam policyholder and you are involved in an accident, you can still email all the relevant information from the app to your own insurer.

“It is just another way that we help South Africans to be safe out there and enjoy the freedom of knowing someone can assist you if required. And what better time to launch it than just before the holidays, giving everyone peace of mind that their friends and family members will be safe when on the road or just enjoying our great outdoors,” Nathan van Rooyen, Santam’s head of digital marketing

The app allows its user to select friends and family  (the guardians) to virtually accompany the user on a journey from start to end, and be notified once destination is reached. It will also send the guardians alerts via SMS if you are delayed for some reason.

The app allows you to choose your activity – are you driving, cycling, walking or running? You then enter your starting point and your destination, followed by the estimated duration of your trip. Lastly, you can select multiple ‘guardians’ you wish to monitor your progress. They will receive a notification that your journey has started, and will be able to view your journey on a live map on their smartphones. If a guardian you have chosen does not have a smartphone, he or she will receive notifications via SMS.

The Accident and Incident Reporter, another feature on the Santam App with Be Safe, will guide you through a simple, step-by-step process to report, document and submit an accident or incident report directly to your insurer, all within a matter of minutes. You can scan the barcode of your vehicle licence disc (and those of other vehicles involved), record audio statements, take and store incident photos, find the nearest police station, and locate the closest Santam drive-in centre to start the repair process.


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