Building Intelligent Support Systems: The Architecture Behind AI-Powered Customer Service Agents2025-08-29
Cloud Huawei Showcases Digital Solutions To Transform The Public Sector As South Africa looks to modernise its public services and close digital gaps in health, education, governance, and safety, Huawei…
News Call For Implementation Of Professionalisation Of The Public Sector Framework The National Planning Commission (NPC) has called for a sense of urgency in the execution of the National Implementation Framework…
News Digital Transformation: UP, AWS Institute Train SA Public Sector In a bid to accelerate digital transformation in South Africa’s public sector, the University of Pretoria (UP) and the Amazon…
Boardroom Games How Far Away Is The Public Sector From Reaching Its ‘Digital Destination’? The system is down. It’s a phrase that’s so common in the South African lexicon that it tends to elicit…
COVID-19 Is There A Lack Of Urgency To Address Cybersecurity In The Public Sector In Africa? There’s nothing quite like a global pandemic with legally enforceable lockdowns to expose the public sector’s dependence on ageing digital…