Five Ways Tech Companies Can Use Customer Insights To Drive Business TransformationBy CallminerJuly 18, 2023 Enterprise hardware, software, and communications companies are under tremendous pressure, thanks to rising inflation and a tightening funding market, to…
Tomorrow’s Leading Brands Are Busy Writing The Omnichannel RulebookBy Zak HaeriApril 18, 2023 South African brands have spoken about omnichannel customer experiences and engagements for years. Yet despite the massive growth of digital…
Pick n Pay Relies On Showrooming And Webrooming To Fulfil The New Way Of Customer ShoppingBy Staff WriterMarch 13, 2023 As online shopping continues to grow in the country, customers are spoilt for choice on how and where they shop.…
The Right Technology And Strategy Will Drive Cross-Border Ecommerce In AfricaBy Staff WriterOctober 11, 2022 Infobip, a global cloud communications company and a leader in omnichannel engagement, recently hosted a webinar on how digital transformation…
Transaction Junction Expands eCommerce OfferingBy Staff WriterJanuary 19, 2021 Customers pay for goods or services via the channel of their choice. Transaction Junction’s omnichannel payment platform enables this, while…