Building Intelligent Support Systems: The Architecture Behind AI-Powered Customer Service Agents2025-08-29
Opinion How Can Congress Regulate AI? Erect Guardrails, Ensure Accountability And Address Monopolistic Power by Anjana Susarla, Michigan State University Takeaways: A new federal agency to regulate AI sounds helpful but could become unduly…
Boardroom Games Are Nedbank Customers Warming Up To Its AI-Driven Chatbot Enbi Nedbank, one of the top banks in the Southern Africa region with over 7 million customers, last September launched an…