Browsing: Opinion

Passwords are inconvenient and create numerous security vulnerabilities, so why can’t we just replace them? The short answer is that there’s no better method.…

Data and data analytics? Big business. We generate a massive amount of information every day, sourced via the Internet of…

When the Coronavirus pandemic struck, contact centres across the world could no longer work like they used to. The initial…

With many South Africans working and learning from home, when it was announced that we’d have to deal with load…

With the adoption of Fourth Industrial Revolution (4IR) technologies in all aspects of our lives, it is no surprise that…

Ways of working that go back decades were dismantled overnight in 2020 as the COVID-19 pandemic took hold of the…

The COVID-19 pandemic has accelerated the need for online learning, with UNESCO reporting that one and a half billion students…

The pandemic has accelerated the formation of a new segment of consumers – “prosumers”. Who are they and how are…

Driven by the rise of remote workforces and the variety of cloud-based applications that businesses are using more of each…

For decades, companies, especially tech providers, have followed a certain operational pattern. They start out in a major city, raise…