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How Leroy Merlin Turned WhatsApp Into A Customer Experience Lifeline

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Telkom And Wits To Set Up R&D Lab To Develop ‘Commercially Viable And Socially Effective Solutions’

Telkom and the University of the Witwatersrand today signed a partnership agreement to establish the new Telkom Industry Solutions Lab.…

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SA’s ‘First’ National Qualification In Robotic Process Automation Launched

UiPath, a leading enterprise automation software company, has collaborated with the Media, Information and Communication Technologies Sector Education and Training…

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Payshap To Spur Chat Commerce But Pricing Complexity Will Impact Uptake

South Africa’s long awaited and highly anticipated rapid payment programme (RPP), PayShap, offers huge potential to boost digital payments and,…

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South Africa’s Corporate Whistleblowers Don’t Get Enough Protection

By Rehana Cassim, University of South Africa Corporate misconduct is difficult to detect and prove. This is because it is…

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Will AI Replace Software Developers?

Since its launch in November last year, the artificial intelligence (AI) chatbot ChatGPT has had a massive impact in just…

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OctaFX – Five Ways Your Emotions Can Influence Your Trading  

 OctaFX presents a comprehensive guide to identifying and overcoming emotions that harm your trading. Developing a trading strategy is not…

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Massmart To Provide Loan Of Up To R250 000 To Enable Homeowners To Go Solar

As more South Africans look for alternative energy sources to cope with loadshedding, Massmart, in partnership with Retail Credit Solutions…

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Santam Acquires MTN South Africa Device Insurance Book

Santam, South Africa’s short-term insurer, has entered into an alliance with MTN South Africa, that will see the company purchase…

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A New Era For AI And Google Workspace

For nearly 25 years, Google has built helpful products that people use every day — from Search and Maps, to…

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Four Need-To-Know Customer Experience Trends For Financial Services Firms In 2023

Financial services organisations face an entirely new set of customer experience (CX) challenges. Many are grappling with a hybrid return…

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How Leroy Merlin Turned WhatsApp Into A Customer Experience Lifeline

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