Author: Staff Writer

Standard Bank’s former information technology senior lead, Mary Mahuma, has been appointed as the new Head of Information Technology at Philip Morris South Africa (PMSA), a leading international tobacco company. Mahuma joins the company in South Africa to lead the technology and operations as PMSA transforms its core operating model beyond tobacco, underpinned by the organisation’s bold ambition to deliver a smoke-free future. PMSA Managing Director Branislav Bibic says that “A smoke-free future is attainable, and the benefits it can bring to the adult smokers who would otherwise continue to smoke and global public health, are enormous.” “Mary is charged…

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With the global Fourth Industrial Revolution in full swing, companies are investing billions of dollars on advanced analytics and artificial intelligence (AI). Organisations around the world are expecting and experiencing significant increases in business returns as a result of successful investment in AI. Today, Spatialedge, an AI solutions provider headquartered in Stellenbosch, South Africa, has announced the acquisition of Cape AI. Spatialedge is a big data and applied machine learning solutions company, with a focus on enabling companies to rapidly build and operationalise robust machine learning solutions. It enables enterprise data science teams to deliver improved business value faster by…

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MTN South Africa recently asked small businesses with additional generation capacity to join forces in an innovative crowd-sourcing initiative to further bolster MTN’s network resilience work, as rolling daily power cuts continue. The focus of the initiative has been to find some positive in the power crisis, by bringing small businesses closer to MTN. Two businesses – 24Solutions, SAMO Engineering – have stepped up and are now working with MTN as supply partners to provide additional generator capacity. Charles Molapisi, MTN SA CEO, says keeping MTN’s customers connected to SA’s best network is a critical focus, but so too is…

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In the age of big data, the Shoprite Group is at the forefront of innovating with artificial intelligence (AI). As one of the world’s leanest and most advanced retailers here are three leading innovations which have had a marked impact on the Group’s operations as it continues to create the best possible customer experience.  Ensuring Sixty60 arrives fast and fresh   To further improve Checkers Sixty60’s delivery times, the Group developed a machine learning algorithm to dynamically define optimal delivery regions. The solution overlays a map with the spatial-temporal view of orders while using order data to determine the optimal delivery…

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Starting with just one client and a workforce of 100 people across two floors of Webhelp’s Umhlanga Ridgeside office in October last year, this global consultancy and customer experience organisation has quickly shown the demand for Durban as a business hub. In just a year, the Durban location has brought in further clients and will employ 674 young individuals across the entire office of four floors – with big plans for further growth. “BPO [business process outsourcing] is one of the fastest-growing sectors in South Africa with significant year-on-year growth,” commented Tammy Chetty, Managing Director of Webhelp South Africa. “We’ve…

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Shoprite’s mobile application, with the Money Market Account functionality at its core, is the winner of Most Innovative Solution and App of the Year at this year’s MTN Business App of the Year Awards.   The app supports Shoprite’s Money Market Account, a fully-fledged, transactional bank account – the first by a SA retailer – and the lowest-cost bank entry-level account on the market.   “The development of the Money Market Account has been driven entirely by customer needs and we are going to reinvest the prize money to continue to uplift the lives of our customers,” says Jean Olivier, General Manager for Financial…

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Small businesses could experience some serious downtime, as result of a forced PHP upgrade that local hosting companies have started to rollout. PHP is a scripting language used to create dynamic webpages – as PHP versions reach their end-of-life, upgrading is encouraged to avoid the potential security risks that arise from vulnerabilities and bugs in older versions. “While upgrading your website PHP is important, it shouldn’t be forced on you. Choosing which PHP works for your business needs, and completing the upgrade, requires a lot of attention,” says head of local hosting company 1-grid.com, Thomas Vollrath. “For already cash-strapped…

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Vodacom Central Region, encompassing Free State and Northern Cape, is spending R340 million this financial year on expanding broadband coverage in deep rural areas, upgrading base station sites and network resilience. This investment will drive inclusive digital access across the region, as part of the network’s commitment in ensuring connectivity for all. “Our network rollout programme last year brought internet to many communities in the region for the first time. This financial year we want to build on this achievement by extending broadband coverage and investing in network upgrades to increase access to connectivity. As a result, this can provide…

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Following their successful training series on cloud computing, Huawei has run the second and third parts of their 2022 Women in Tech digital skills training for women entrepreneurs with sessions on Leadership Development and Digital Marketing. Says Vanashree Govender, Huawei’s Media Relations and Communications Manager, “Over and above the technical training on digital migration and how Huawei’s cloud computing infrastructure can greatly assist SMEs, the first of these additional sessions was designed to assist the women to look at how they integrate business into a balanced home/work life and the importance of taking care of one’s self. The second illustrated…

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The EXPLORE Data Science Academy (EDSA), which started out training young data scientists in South Africa in 2018, has grown in just five years to become ExploreAI (EAI), a global solutions company with international reach across Europe, the USA and Africa. ExploreAI also has a new UK-based CEO Has Dosanjh, who is a seasoned executive in digital transformation and data collaboration applications. Commenting on his appointment at ExploreAI Dosanjh said, “I love taking organisations through complex transformations that involve the use of data, digital assets, and new ways of working. The CEO in me measures success by customer satisfaction and…

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