Author: Gugu Lourie

Harvey joined FibreCo at its inception in 2010 and has played a pivotal role as Chief Commercial Officer, successfully driving revenue growth and network acquisition throughout the start-up phase, building up a client base comprising several major operators, service providers and other enterprise clients across South Africa.

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Consumers are confident they understand the contract they sign when buying a smartphone, but our research shows they don’t comprehend these documents very much at all. In fact the more information they are provided with the worse their understanding. By Paul Harrison We also found the more confident a participant was in their abilities (measured through perceived self-efficacy), the worse they did. However, if a person believes the information provided by the phone company is useful, they tend to understand their contract more thoroughly. Those with vocational qualifications did worse than any other educational levels (this group was also the…

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