Ways of working that go back decades were dismantled overnight in 2020 as the COVID-19 pandemic took hold of the world. South Africa was no exception, with companies forced to rapidly enable people to work from home where possible and embrace digital channels during the hard lockdown. For many South African businesses, this was an opportunity to look at their operating models and working practices through a new lens. Were they futureproof? Could they reach the customers and employees they needed to and engage in two-way communication? And could they keep those people safe in exceptional circumstances? Now, as the…
From an early age, I have taken inspiration from strong female role models, like my grandmother who owned a small business in Soweto her whole life as well as my mother, who owned a fashion store in Swaziland. Their enthusiasm and commitment helped to spark my passion for contributing to the development of female leaders and entrepreneurs across the African continent. Today, I am privileged to work for a company whose mission directly relates to this – giving people the power to build community and bringing the world closer together. As my own journey shows, role models are key to…