Author: Marcus Loveland

By now, many of us in the area of Straight Through Processing (STP) are probably familiar with the concept of Robotic Process Automation (RPA) and the jargon associated with it, like Automation, Full Time Equivalent (FTE), Artificial Intelligence (AI) and Cost Savings to list a few. Often, information published about RPA focuses on companies – how they can cut costs by implementing RPA, how it will improve organisational efficiencies and reduce errors, as well as various other benefits. What seems to be ignored is the effect of RPA on individuals as opposed to corporates. It is a given that many…