McDonald’s SA has enhanced its Mobile Order and Pay (MOP) feature, offering customers greater flexibility and convenience when ordering meals. Available through the McDonald’s app, the upgraded service allows users to place orders in advance and choose from various pickup options, including dine-in, curbside parking (Curbserve), or drive-thru.
This upgrade builds on McDonald’s commitment to meeting the growing demand for faster and more personalised service. Whether driving through, grabbing a quick bite while running errands, or dining in, customers can enjoy a smoother, streamlined ordering process and reduced wait times.
The MOP feature aligns with McDonald’s broader strategy to add value through its rewards programme. App users now earn points with every order, redeemable for popular menu items, making each interaction more rewarding.
“As digital engagement continues to grow, customers expect a more seamless and efficient experience,” said Daniel Padiachy, Executive of Marketing, Supply Chain, and Technology at McDonald’s South Africa. “The success of our Mobile Order and Pay feature so far has shown us that South African consumers value convenience. By expanding these capabilities, we are providing even more ways for customers to order on their own terms.”
The expanded Mobile Order and Pay feature is now available at select McDonald’s locations across South Africa. Customers can download the McDonald’s app, register, and start enjoying the benefits of ordering ahead.
McDonald’s South Africa remains focused on innovation and customer satisfaction, ensuring every meal is not only fast but also tailored to meet the evolving needs of today’s consumers.
