The appointment of Lloyd Mhlanga as Chief Executive Officer of Big Five Duty Free is more than a mere corporate promotion; it is the culmination of a journey defined by determination, resilience, and leadership.
This new chapter, energised by the strategic entry of Maponya Investment Holdings as a significant shareholder, places Mhlanga at the helm of Sub-Saharan Africa’s leading travel retail operator at a pivotal moment.
His story is not just one of ascending to the top, but of the seasoned expertise and purposeful vision he brings to guide a beloved South African brand into its ambitious future.
Born in the village of Agincourt Trust in Mpumalanga, Lloyd Mhlanga’s story is one of determination, resilience, and leadership. At just 18 years old, he moved to Gauteng in search of better opportunities, starting his career as a part-time cashier at Big Five Duty Free. Today, Lloyd serves as the CEO of the largest duty-free in Sub-Saharan in Africa, leading with a clear vision shaped by years of dedication and personal growth.
Starting from those humble beginnings, Lloyd quickly demonstrated a strong work ethic and eagerness to learn. Over the years, he progressed through various roles at Big Five Duty Free — from cashier to supervisor, assistant manager, and then manager. His dedication, strategic focus and leadership skills earned him a promotion to General Manager in 2019.
Alongside his career progression, Lloyd has consistently invested in his education to strengthen his expertise. He has qualifications and experience in Wholesale and Retail Operations, Human Resource Management from UCT, and Business Management, Finance and is currently pursuing Business Management Practice at the Henley Business Institute. All this contributed in equipping him with the skills to lead effectively in a complex and dynamic industry.
In his current role, Lloyd oversees all aspects of Big Five Duty Free’s operations. A strategic thinker who has proven a higher degree of excellence in stakeholder relations and leadership.
A decisive leader with great commitment to grow the organisation in this challenging economic climate. leadership, emotional intelligence, and business acumen. He is respected by past and current shareholders and respects collaboration
Beyond his professional achievements, Lloyd is a proud husband and father of two and a firm believer in the importance of family. He credits his success not only to hard work but also to the support and values instilled in him from a young age. Growing up in a small village taught him resilience and ambition—qualities that continue to guide him today.
Lloyd’s story is a testament to the power of determination and the impact of embracing opportunities. He remains driven by purpose and a vision to become one of the most accomplished young businessmen, inspiring others from similar backgrounds to pursue their dreams.
As Lloyd Mhlanga looks to the future, his focus remains on growing Big Five Duty Free’s market share and creating lasting value for stakeholders. His journey from a young cashier to a respected General Manager—and recently promoted CEO—stands as a powerful reminder that with resilience, dedication, and the right opportunities, great success is within reach. Lloyd’s leadership continues to inspire both his team and the broader business community, proving that humble beginnings can lead to extraordinary achievements.
