NTT DATA, a global leader in digital business and technology services, has launched its enterprise-grade Smart AI Agent Ecosystem, offering industry-specific solutions to drive business transformation.
The company also introduced a patented plug-in solution that upgrades legacy bots into autonomous intelligent agents and expanded its alliance network to deliver best-fit AI solutions.
Assured Outcomes with Embedded Smart AI Agent
NTT DATA has deployed hundreds of Smart AI Agent instances, enhancing decision-making and process automation across industries.
Key applications include:
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Healthcare: Agents autonomously classify insurance appeals, assess medical necessity, and prevent fraud.
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Automotive Manufacturing: AI agents analyze regulatory warnings and initiate corrective actions.
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Finance: Solutions for fraud detection, KYC compliance, and secure transactions.
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Supply Chain & Logistics: AI agents optimize procurement, monitor ROI, and enhance partner selection.
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Marketing: Multi-agent systems analyze user profiles for hyper-personalized ad recommendations.
“Agentic AI is the next transformative wave that will impact every sector, far more than what we have seen with Generative AI so far,” said Abhijit Dubey, CEO of NTT DATA. “It’s about unlocking new capabilities that take initiative, make decisions, and collaborate with humans in entirely new ways.”
Comprehensive Smart AI Agent Ecosystem
NTT DATA’s ecosystem includes:
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Managed agentic services for scalable AI adoption
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Industry-specific AI solutions with assured outcomes
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Smart AI Agent platform with integrated tools & marketplace
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AI-ready infrastructure (public/private cloud, cybersecurity)
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Strategic alliances with OpenAI, Rafay Systems, and Kore.ai
“We’ve been leveraging NTT DATA’s Agentic AI Services to explore powerful multi-agent models,” said Pankaj Shah, VP, Chief Information and Digital Officer, Hyster-Yale Materials Handling, Inc.
Patented RPA-to-AI Solution
NTT DATA’s patented plug-in transforms legacy RPA bots into intelligent agents, enabling businesses to modernize automation without replacing existing systems.
“We’re delivering real, measurable AI impact,” said Dubey. “This patented solution proves what’s possible when innovation meets execution.”
Why Choose NTT DATA?
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End-to-end AI adoption support
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Responsible AI by design (secure, ethical, compliant)
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Global expertise & strategic alliances
