Global logistic firm FedEx introduces “fdx,” its pioneering data-driven commerce platform, revolutionising the entire customer journey. This comprehensive solution simplifies demand growth, boosts conversion rates, optimises fulfillment processes, and streamlines returns for businesses.
Setting itself apart, FedEx stands as the sole logistics company providing end-to-end e-commerce solutions on a unified platform, catering to businesses of all sizes.
The platform may compete with Amazon.
“FedEx is transforming into a digitally-led business powered by our extensive physical transportation network, leveraging our scale and insights from moving 15 million packages per day,” said FedEx Corp. president and CEO Raj Subramaniam, who announced the new platform today at the National Retail Federation’s Big Show.
“Through fdx, we will enhance our longstanding relationships with merchants of all sizes to help them optimize and grow their businesses through digital intelligence.”
By providing data and insights that improve visibility and connected capabilities across the customer journey, fdx will help merchants make more strategic logistics decisions from point of demand to delivery and returns.
The official launch of the platform is planned for fall 2024.
The fdx platform is currently available as a private preview [upon request].
