The Department of Home Affairs on Thursday announced that its services were “temporarily unavailable”.
In a terse statement, the department said it “wishes to regrettably alert citizens that its services are not available at the moment due to a technical problem on the State Information Technology Agency (SITA) mainframe, which affects access to the National Population Register”.
Siya Qoza Head of Communications in the Department of Home Affairs added: “We have contacted SITA and have been assured that its technicians and engineers are attending to the matter.
“We hope that this will not take long to be resolved.
“We will provide further updates.
“The department apologises to citizens and clients for the inconvenience caused.”