African telecommunications services and managed services provider Seacom says it has suffered a cyber security incident.
The incident occurred yesterday and was confined to its hosting environment, Seacom said in a statement.
However, the company added that the cyber attack affected a small number of its customers, all of whom have been personally notified and are being kept updated on recovery plans.
“Our initial investigation has found that no customer data has been compromised,” Seacom said in a statement.
“We want to assure our managed services, corporate and wholesale customers that the impact was limited to a small server environment and had no impact on our core network. Business and wholesale connectivity services, which form part of our most prominent business offering, were unaffected by this incident and remain stable.”
Seacom added that the security of its customers and data is of utmost importance and that the company continues to proactively monitor all systems on its network to mitigate any threats and respond to any incident.
In response to the recent incident, Seacom said its IT and security teams immediately implemented their business continuity plan.
“The situation was contained timeously, and any developments are closely monitored. We are currently undergoing a structured recovery process to ensure that our systems are fully restored. During this time, our customers and staff remain our top priority, and as such,we will continue to keep them engaged in the process.”
SEACOM, Africa’s telecommunications and managed services provider, today announced that Alpheus Mangale, is joining SEACOM as incoming Group Chief Executive Officer, effective 1 April 2023. He is a seasoned business leader with over 25 years’ experience across the enterprise, telecoms, financial services and technology markets across Europe, the Middle East, and Africa.
He will work alongside the company’s outgoing Group Chief Executive Officer, Oliver Fortuin, for a three-month period to ensure a smooth leadership transition, at the end of which he will assume full responsibility for the business.
“I am delighted to join SEACOM at this critical time in Africa’s digital transformation and the business’ own transformation. I look forward to continuing to drive the strategy that has set the company on becoming a Pan-African converged telecommunications organisation. Much has been achieved in the past two years, and I am excited to be part of a truly African business as we expand our services and geographic footprint further”, said Mangale.
Mangale previously spent 16 years at Dimension Data Group (now NTT), where he held various senior leadership roles, including Chief Technology Officer, Chief Operating Officer and Client Experience Director across Africa and the Middle East. He also held the roles of Managing Director for Cisco Systems South Africa and Chief Enterprise Officer for MTN Business in South Africa. Mangale’s most recent role was Group Chief Engineering Officer for Standard Bank across all their markets.