RocketNet, one of South Africa’s internet service providers, announced that, as of 1 July 2021, all customers running on the Vumatel network will receive fibre internet upgrades.
“With the global economy spinning out of control in these unprecedented times, it can be hard to find a silver lining. So we are pleased to announce we have created a silver lining for a time such as this for customers on our Vumatel network,” said Simon Swanepoel, CEO of RocketNet.
Recently, RocketNet decided to sponsor six underprivileged schools in the Western Cape with free fibre internet. The packages received by the schools were top of the range with speeds of 1000Mbps. In some instances, RocketNet walked the extra mile with schools in laying fibre cable that would adequately run the service. The motivation behind the initiative was to ensure that, during the lockdown, students and teachers were still able to engage so students could continue with their studies.
In an economy where budgets are tight, consumers have been stretched like never before. The team at RocketNet put their heads together and sharpened their pencils to ease the financial burden on customers.
“We love those moments when we can give back to our customers, and this is one of those moments. We truly believe in providing a great internet experience for our customers ahead of profits. This initiative is one way in which we are standing by that value,” said Swanepoel.
Earlier this year, RocketNet customers operating on the Openserve network received similar treatment when their fibre internet packages were automatically upgraded.
All adjustment details have been posted to the RocketNet social media pages.
RocketNet will issue a letter to Vumatel customers with all the details.
