By Staff Writer
Cell C, South Africa’s mobile phone operator, has reduced out-of-bundle data rate for prepaid customers on its lowest tariff plan to 15c per MB.
The mobile phone operator said the reduction of out-of-bundle data rate is effective 1 October 2017.
On the postpaid side, Cell C said customers can take advantage of any of the Connector plans that cap the out-of-bundle data rate to 15c per MB.
The second challenge Cell C is addressing is the expiry of unused data by allowing customers to extend the validity of their data bundles by purchasing a new bundle before the current one expires.
From 20 September 2017, customers can extend the validity of their data bundles indefinitely by simply purchasing another data bundle before the current one expires, starting from as little as R29 for 100MB.
On the 10GB, 20GB and 30GB data bundles, Cell C has extended the validity period from 30 days to 90 days to ensure customers have ample time to use the larger data bundles wit
On the contract side and effective from October 2017, SmartData customers will automatically have unused data carried over into the next month, effectively extending the validity of their data from 30 days to 60 days.
“These are just the first steps for Cell C to make it easier for customers to ensure that they can carry over unused data. We will be looking at innovative ways to ensure that customers get what they are looking for, while at the same time ensuring that we constantly invest in network quality,” says Cell C CEO, Jose Dos Santos.