MTN reaffirms its zero tolerance stance on violence and intimidation

MTN remains firm on its offer, pledges to fully restore operations and reaffirms its zero tolerance stance on violence and intimidation

By Staff writer

As the industrial action by service employees enters its tenth day, MTN has reaffirmed that it will not budge on the offer it has tabled to striking employees and has once again pledged to bring the disrupted operations into full operational mode and safeguard the lives of non-striking employees and protect its infrastructure and facilities.

The strike has had minimal impact on MTN’s core operations which are running optimally. Reports that the strike has culminated in the bulk suspension of customers is baseless, sensationalist and alarmist. The only areas affected are some of the distribution and service centres. The 808 call centre is back online, though it is not yet fully operational. MTN has undertaken to bring these operations into full operational mode by the end of the week.

MTN has noted with concern the disruptive conduct of employees who continue to burn tyres on MTN premises, intimidate non-striking employees and barricade the main exits, thus infringing upon the rights of other employees and the company’s right to conduct business.

“This unruly conduct is in violation of the picketing agreement that MTN signed with the Communications Workers Union (CWU). MTN will be taking stern measures to safeguard its employees and protect its right to conduct business and offer services to its customers in line with its license obligations,” says Themba Nyathi, Chief Human Resource Executive: MTN South Africa.

MTN has also noted reports that the security personnel at its head office has subjected protesting employees to derogatory and racial slurs. MTN rejects any form of discrimination as it is out of kilter with MTN values and the spirit of the Constitution.

MTN maintains that their offer is better than what the Communications Workers Union (CWU) demanded initially.

MTN is offering an 8% guaranteed bonus which will be payable in two instalments. The first payment was made on March 2015, and the second instalment will be payable in December 2015. MTN’s maintains that this offer exceeds the original staff demand for 8% of bonus payment.

In addition, MTN has welcomed the establishment of a task team to look into payment for Sundays and public holidays in accordance with the provisions of the Basic Conditions of Employment Act.

As a law abiding and responsible corporate citizen, MTN respects the employees’ rights of assembly and association as enshrined in the constitution. MTN respects the employees’ rights to protest as long as this is done within the confines of the law.

MTN has deployed extra security personnel as a precautionary measure to safeguard non-striking employees and protect its infrastructure and facilities.

“MTN will take disciplinary steps and lay criminal charges against employees who are implicated in acts of criminality. Resorting to acts of violence and intimidation is not in the spirit of negotiations and violates the laws of the land,” says Themba Nyathi, Chief Human Resources Executive: MTN South Africa. “The current revised MTN bonus model for 2015 and beyond is comprehensive, visionary and exceeds all previous expectations and demands.”

Nyathi says that MTN has tabled an offer to striking employees which is better than what the Communications Workers Union (CWU) demanded initially. MTN is offering an 8% guaranteed bonus which will be payable in two instalments. The first payment has been paid in March 2015, and the second instalment will be payable in December 2015. MTN maintains that this offer exceeds the original staff demand for 8% of bonus payment.”

In addition, MTN has welcomed the establishment of a task team to look into payment for Sundays and public holidays in accordance with the provisions of the Basic Conditions of Employment Act.

Nyathi says that MTN has proposed for an independent arbitrator to adjudicate on this matter in a fair and impartial manner.

“MTN undertakes to abide by the findings of such an arbitrator as final and binding,” concludes Nyathi.

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