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SME survival guide for load shedding  

By Daryl Blundell, General Manager at Sage Pastel Accounting

Load shedding is here to stay, so every small business needs to take steps to protect its systems and data when the lights go out as well as from power surges when electricity is restored after an outage.

PCs are sensitive to power cuts, power dips and power surges, so take the necessary steps to protect them. When Eskom cuts the power, you could not only lose the latest changes to the files you’re working on, your open files could become so corrupted  or damaged that you will not be able to restore them.

Here are some suggestions about how you can manage this reality of daily South African life.

Regular backups

You should keep your latest data backed up so that you won’t lose hours of work or any important information when the power goes out. Regular data backups are a must, not only because of load shedding, they can also be a lifesaver if your hard drive crashes or your computers are stolen.

If possible, invest in an offsite backup system. For example, the Pastel Iron Tree online backup system lets you make backups to the cloud. Data backups are kept safe on secure servers and can be accessed wherever you have an Internet connection

2. Invest in Uninterruptible Power Supplies (UPS) for your PC’s as well as any network hubs or switches

In the event of a power failure or load shedding, a UPS will give users time to exit the applications they are working on and save their work before they safely shut down their PCs. Even if you have generators, they’ll take a few seconds to kick in after a power failure – a UPS will prevent them from losing power before you’ve saved your work.

A backup power inverter system is another option. For less than R10, 000 you can find one that will keep your routers, a couple of computers and some lights going for a few hours.

3. Switch off all PC’s not performing critical functions when not in use

Any data that is open on a PC is at risk of being damaged or corrupted in the event of a power failure. For that reason, you need to get into the habit of closing applications and shutting down desktop computers when you are not using them for a while.

4. Switch off PCs and unplug them when the lights go out

To reduce the risk of damage to hardware, switch off your PCs and unplug them from the main power source. Otherwise, power surges when electricity is restored may damage your hardware.

5.  Consider investing in a power bank

A power bank can be invaluable for managing your business when there’s load shedding. These portable chargers let you top up the battery of your USB-powered mobile devices so you can keep going when there’s a long power outage.

This is especially helpful if your PBX and landlines go down when there’s no power – at least, your mobile phone will be powered up and you’ll be reachable. Power banks are also helpful if you’re out and about for most of the day, and constantly finding yourself out of battery power for your smartphone.

Vox Telecom brings first unlimited hosted backup service to SA

By Staff writer


Vox Telecom has launched CloudBackup, an online application to deliver simple, secure, local and reliable backup aimed at consumers and small businesses, at a competitive and cost effective price point.

“We all know someone that has lost all of their music, photos and personal documents when their computer crashed or was stolen.  Backing up data just isn’t second nature for us – but the results of losing everything is undeniably catastrophic,” says Says Justin Elms, Senior Product Manager of Infrastructure Services.

CloudBackup from Vox Telecom not only simplifies backups, by automating them, it makes the recovery of data from anywhere, easier because it stores this data (be it music, photos or personal documents) in the cloud.


“Critical to the success of CloudBackup, is understanding the difference between file storage and backups. It may mean the difference between starting from scratch, or just restoring your content,” adds Elms.


Storing photos, music and more, just became easier and safer


“Simply put, file storage services like Dropbox, GoogleDrive and OneDrive store your content off-site and enable sharing of that content across devices and with others. Its main purpose is not for disaster recovery but rather for storage and access. Backups on the other hand, are physical copies of files that are saved and stored locally, on a disk or hard drive, or in the cloud.  It has built-in backup times, version control, encryption, data management features and enables users to restore files that may become corrupted or have been deleted from your device.”

Unlike file storage services, CloudBackup from Vox Telecom, provides secure, encrypted backups of your data.  It is hosted in South Africa, guaranteeing increased security and data protection, and for small businesses it meets local regulatory compliance requirements.


Elms added that the combination of unlimited storage, with the added peace of mind that backups can be scheduled, and that content is encrypted before being transmitted and stored all for a cost effective, fixed monthly fee, makes this a compelling option for small businesses and consumers alike.

You can get the first 30 days free, when signing up for CloudBackup from Vox Telecom.  The promotion runs from 1 April 2015 to 30 July 2015. For more information go to www.voxtelecom.co.za

e-Tender Publication Portal is up and running

Government’s e-Tender portal should be up and running and will incorporate tenders from municipalities as from the 1st of July 2015.

The e-Tender portal was launched on the 1st of April 2015 under the command of the Office of the Chief Procurement Officer.

The State Information Technology Agency (SITA) is responsible for technical support, maintenance and hosting of the portal.

In a statement announcing the project, National Treasury said the e-Tender project is linked to a broader objective of modernising the state’s Supply Chain Management which includes the establishment of a central supplier database.

The e-Tender portal was described as “a single platform for the publication of tenders to eliminate duplication and fragmentation of notices for government tenders.

“The central supplier database (CSD) will be a consolidated list of all supplier information for national, provincial and local government.”

The Treasury statement added that the e-Tender Publication portal is aimed at simplifying, standardising and automating the procurement process. “National and provincial departments will publish their tenders in accordance with the demand plans for acquisition of goods, services and infrastructure. The tenders for the 2015/16 financial should start going through towards the end of April 2015 for procurement plans that have been approved.

“Municipalities will start to publish their tenders on the portal on 1 July 2015 to coincide with the start of the financial year for municipalities.”

The statement added that “the eTender portal is a first step towards implementing government’s eProcurement system as part of the Integrated Financial Management System and will directly contribute to reducing duplication, fragmentation and inefficiency in government tender publications.

“The benefits of the portal include cost reduction and effort associated with traditional tender publications and an improvement in transparency and accountability with regards to the award of government tenders.”

The e-Tender portal can be accessed at www.etenders.gov.za.

Vox IP-camera keeps an eye on your home via smartphone

If you need to secure your home and are looking for affordable quality monitoring equipment that that’s easy to set up and use both indoors and outdoors, I recommend that you get yourself a Vox Telecom Guardian Eye Lite outdoor IP camera.

This Wi-Fi-enabled IP-based camera keeps an eye on your home or business via a smart device – smartphone or tablet. You will, however, need a Wi-Fi router and internet connection to activate the camera.

I mounted the camera on my garage, which has a Wi-Fi network from Telkom. I was able to view the access area to my gate. I have the option of moving the camera back inside the house when I need to.

The beauty about this kit is that it works perfectly during the day and night via dual lense, which allows it to record quality images and videos.

I also found that it was easy to set up the monitoring equipment. I simply downloaded the free mEZViewerPro app. After that I was able to monitor my house from my Samsung smartphone and MTN Steppa Tablet.

The camera connects to an existing network, which is easy to sync with your smartphone, tablet or personal computer.

The mEZViewerPro app enables the user to view the feed from the camera remotely using a compatible smart device. The video feed can also be recorded for playback later. It also takes still images and  you can upload them remotely to Dropbox.

Even after had I left my house, I was still able to view it on my Samsung smartphone and MTN Steppa Tablet.

The quality of the colour images was amazing and was way more advanced than ordinary security cameras.

For more than a month I have had the privileged of trying out a Wi-Fi-enabled IP camera from Vox Telecom. I am frankly reluctant to let go of it.

It has made my life easier, especially when my security company alerts me of an activated alarm.

I can quickly check on my house no matter where I am and initiate the necessary action to safeguard my property.

The Wi-Fi-enabled IP camera enables me to watch and listen to live footage of videos and audio sounds in my house whenever I want from anywhere.

The Guardian Eye Lite camera from Vox Telecom is certainly a breath of fresh air.

Never before have I felt this safe – I can first check on the live video that everything is in order outside and inside the house before I return home.

The only drawback is that the camera can’t work without internet or electricity.

The Wi-Fi-enabled IP-based camera – which has its own unique code and password – comes with a metal casing with extendable lip for shade and protection from the elements. It also has been built to resist vandalism.

The mEZViewerPro app is accessible for free for both Android and iOS smartphone users.

The Vox Telecom’s Guadian Eye Lite camera is easy to install. It comes with all the required screws for mounting and cables to connect plus an instruction CD to show users how to install a wired or wireless connection.

The Guardian Eye Lite camera is priced at R2 459 cash. It is also available on a 12-month contact at R270 a month. Alternatively one can opt for a 24-month contract at a cost of R150/month.

Finally, if you’re looking at monitoring your house in a digital world via your smart device with best quality images and videos, then Guardian Eye Lite camera is for you. It is available at Vox Telecom. This camera is made for those customers seeking a basic monitoring system that’s easy to set up and use.


  • Provides good results
  • Perfect video and quality still images
  • No installers or technical knowledge required
  • Better night vision
  • Detects movements
  • Affordable if you have an Internet access
  • Weather and vandal resistant
  • Could save images and videos on 32GB SD card
  • View live or push notification clips on smart device
  • The free mEZViewerPro app is easy to install and use


  • 32GB SD card for recording not included
  • Camera not feasible if you want to mount the camera within a 15.1 metre radius of the Wi-Fi router
  • No back up battery
  • Useless when there is electricity load shedding

Firefox OS-based smartphone could lower costs at bottom market

Mobile phone operators have increased efforts to bring internet services to the average South Africans through cheaper communication gadgets.

Until now the local smartphone industry had been dominated by Android and iOS operating systems.

However, smartphones that use this type of operating systems are mostly expensive – even the lower-end ones are still out of reach for  the average person.

High-end models like Apple’s iPhone 6 Plus and Samsung’s Galaxy S6 Edge, which allow users internet connectivity, cost several thousand rand.

However, there is good news.

MTN has introduced cheaper Alcatel OneTouch Fire E smartphone, which is a Firefox OS-based smartphone.

Alcatel with its OneTouch Fire E is planning to make its presence felt in the burgeoning South African smartphone industry.

Placed in the ultra-low cost category, the Firefox OS-based cellphone provides customers with freedom to surf the internet with no walled gardens like those found on the Android and iOS smartphone such as Samsung and iPhones.

Firefox OS and Firefox Marketplace, Mozilla – maker of the Firefox browser – are driving efforts for “open” mobile ecosystem.

Firefox OS also delivers the exceptional security, privacy, customisation and user control that users have come to expect from the Firefox Web browser.

The Alcatel OneTouch Fire E will be available on prepaid for R1699 or on contract for R89 per month on the MTN MyChoice 25 package.

President of Mozilla Li Gong says that his organisation built Firefox OS as part of Mozilla’s mission to put “the power of the web in people’s hands”.

“We are excited to see MTN launching the first Firefox OS devices in South Africa, enabling millions more people to access the mobile web at an affordable cost,” says Gong.

The Alcatel OneTouch Fire E smartphone is based on a cross-platform HTML5, which provides solid features and encourages innovation from app developers.

Already MTN South Africa is tapping into this.

Larry Annetts, Chief Marketing Officer at MTN South Africa, says having a smartphone based on the Firefox operating system means the company can deliver more unique product innovations.

“For example, the phone can be easily set up for four of the 11 official languages, namely English, Afrikaans, isiZulu and Xhosa,” explains Annetts.

“MTN will incorporate other languages in future versions of the phone. This means that our customers can choose the language they are most comfortable with and get a more naturally appealing connected experience,” he says

Alcatel OneTouch Fire E smartphone entrance won’t be easy

The South African industry is already flooded with a number of Android-based smartphones.

Both MTN and Vodacom have also successfully brought their own-branded Android smartphones to the local market, which retail at less than R600.

In January 2014 MTN – South Africa’s second biggest mobile phone operator – started retailing its own-branded Steppa 1, which has become the second biggest selling smartphone in the country.

In August 2014 South Africa’s biggest mobile phone operator Vodacom introduced an entry level smartphone, Vodacom Smart Kicka, as part of its strategy to connect the country.

Vodacom shipped more than 170 000 own-branded tablets in the last quarter of 2014, according to a report from global research firm IDC.

“South Africa is a country of early adopters of the latest smartphone trends and I am convinced they are going to love the Alcatel OneTouch Fire E smartphone now available from MTN,” says Ernst Wittmann Southern Africa Country Manager for Alcatel OneTouch.

The sleek design of the Alcatel OneTouch Fire E may entice South Africans to consider buying it and those who can’t afford the high-end smartphone may see it as an alternative.

Ruckus Wireless expands presence in SA

By Staff writer

US-based Ruckus Wireless, a global supplier of advanced wireless systems for the rapidly expanding mobile Internet infrastructure market, on Monday announced that it was expanding its presence in SA with a new office to accommodate its growing staff, providing centralised operational management and sales support of partners and customers in the sub-Saharan region.

“We have been operating on the continent since November 2011 with a direct presence in South Africa for the last three years, and have grown tremendously,” said Michael Fletcher, sales director for Ruckus Wireless, sub-Saharan Africa. “The next logical step is having an office from which we can better serve our partners and customers.”

The move is part of the company’s strategy to provide better services to its expanding base of enterprise channels, mobile carriers, broadband service providers and enterprise users across Africa.

“A lot has happened in the African broadband industry over the last year, with much of it driven by a nearly insatiable demand by users for more and more wireless data capacity to support the explosive growth of smartphones and other data-centric mobile devices. Wi-Fi continues to play a hugely important role, with the latest statistics from Mobidia showing that close to 80% of all smartphone traffic worldwide is being carried by Wi-Fi,” said Fletcher.

The new Ruckus Wireless regional office in Africa is based in Waterfall Estate in Midrand, South Africa, and will include newly hired sales, post sales support and technical specialists.

“It’s an exceptionally exciting time to be involved in the wireless industry in Africa. It is estimated that by 2020 there will be 525 million smartphones*, up from only 72 million at the end of 2013. Data traffic in sub-Saharan Africa is estimated to grow 20 times between now and 2019 – twice the global average,” said Fletcher.

He concludes, “As a pioneer in the wireless infrastructure market, we are enabling carriers and enterprises to keep up with the exploding demand for high-bandwidth applications and services and delivering our innovative, Smart Wi-Fi solutions to help resolve some of the most critical issues facing today’s wireless networks, including how to create cost-effective, reliable wireless networks while managing exponential growth.”


Internet of things devices meant to simplify our lives may end up ruling them instead

By Andy Tattersall

Technology’s promise of wonderful things in the future stretches from science fiction to science fact: self-driving cars, virtual reality, smart devices such as Google Glass, and the internet of things are designed to make our lives easier and more productive. Certainly inventions of the past century such as the washing machine and combustion engine have brought leisure time to the masses. But will this trend necessarily continue?

On the surface, tech that simplifies hectic modern lives seems a good idea. But we risk spending more of the time freed by these devices designed to free up our time through the growing need to micromanage them. Recall that an early digital technology designed to help us was the continually interrupting Microsoft Office paperclip.

It’s possible that internet-connected domestic devices could turn out to be ill-judged, poorly-designed, short-lived technological fads. But the present trend of devices that require relentless updates and patches driven by security threats and privacy breaches doesn’t make for a utopian-sounding future. Technology growth in the workplace can lead to loss of productivity; taken to the home it could take a bite out of leisure time too.

Terry Gilliam’s futuristic film Brazil was set in a technologically advanced society, yet the future it predicted was dystopic, convoluted and frustrating. Perhaps we’re heading down a similar path in the workplace and home: studies show that after a certain point, the gadgets and appliances we employ absorb more time and effort, showing diminishing marginal returns.

We’re told to change passwords regularly, back up content to the cloud and install the latest software updates. Typically we have many internet-enabled devices already, from computers, phones and tablets to televisions, watches and activity trackers. Cisco predicts that 50 billion things will be connected to the internet in five year’s time. Turning such a colossal number of “dumb” items into “smart”, web-connected devices could become the biggest micro-management headache for billions of users.

Security updates for your internet fridge or web toaster? What happens when one causes it to crash. Once you bought a television, turned it on and it entertained you. These days it could be listening to your private conversations and sharing them with the web. That’s not to say a television that listens is bad – it’s just another concern introduced thanks to this multi-layered technology onion that’s been presented to us.

Internet-connected teapot, anyone? A.cilia, CC BY-SA

Good for some, not necessarily for all

Some smart technologies are designed for and better suited to certain groups, such as the elderly or disabled and their carers. There are genuine, real-world, day-to-day problems for some people that something like Google Glass and an internet-enabled bed could solve. But the problems that affect anything that’s computerised and internet-connected re-appear: patches, updates, backups and security. Once we wore glasses until our prescription ran out and the only update a person applied to their bed was to change the linen for a cleaner version.

Internet of things devices and online accounts are unlikely to take care of themselves. With so many dissimilar devices and no uniformity, managing our personal technological and digital identities could be an onerous task. Much of this will is likely to be managed via smartphones, but our dependence on these tiny computers has already demonstrated negative impacts on certain people. Could we witness a technological version of Dunbar’s Number, which suggests there’s a limit to the number of people we can maintain stable social relationships with? Perhaps we can realistically only manage so many devices and accounts before it gets too much.

Too much choice

Facebook founder Mark Zuckerberg famously explained that he wears the same T-shirt every day to reduce the number of decisions he has to make. Yet technology keeps pushing us towards having to make more decisions: how we respond to emails, which software to use, how to update it, interacting on social media – and that’s before we start getting messages from our internet-enabled bathroom scales telling us to shape up. You only need to watch the weekly episodes of BBC Click or Channel 5’s Gadget Show to see the rapid pace with which technology is moving.

Technological complexity increases – and what reaches the marketplace are essentially unfinished versions of software that is in a perpetual state of beta testing and updating. In a highly-competitive industry, technology companies have realised that even though they cannot legally sell a product with a shelf life, there is little to gain by building them to last as long as the mechanical devices of the last century, where low-tech washing machines, cars and lawn mowers wouldn’t face failures from inexplicable software faults.

Of course some will find their lives improved by robot cleaners, gardeners and washing machines they can speak to via their phone. Others will look to strip away the amount of technology and communication in their lives – as writer William Powers did in his book Hamlet’s Blackberry. The majority of us will probably just be biting off more than we can chew.

  • Andy Tattersall is an Information Specialist at University of Sheffield
  • Tattersal does not work for, consult to, own shares in or receive funding from any company or organisation that would benefit from this article, and has no relevant affiliations.
  • This article was originally published on The Conversation
  • Email TechFinancials.co.za at editor@techfinancials.co.za


Dell sets up training academy in BEE move

Computer making giant Dell has established a multi-million rands ICT training academy in South Africa, Johannesburg, in a move that fulfils part of the country’s black economic empowerment (BEE).

Located in Bryanston, north of Johannesburg, Dell’s Khulisa Academy is designed to focus on developing leading high performance computing (HPC) skills, complemented by business management and entrepreneurial and life skills.

The academy was approved as an equity investment programmes (EEIP) by the department of trade and industry. EEIP is a principle in the BEE codes of good practice which was inserted to accommodate multinationals who cannot facilitate black ownership.

Dell joins seven other multinationals who have chosen the EEIP avenue rather than part with equity. These include firms like Microsoft and IBM. The DTI says the EEIPs have generated investment of about R1bn.

Speaking at the launch of Dell’s Khulisa Academy, Deputy Director-General of Incentives Administration at the DTI Malebo Mabitje-Thompson said “Today’s event marks another milestone for the evolution of the BBBEE policy and in particular the EEIP.

“We are glad that we are launching the seventh B-BBEE equity equivalent project in the history of B-BBEE that will be running for the next ten years.”

She added that out of the seven approved Equity Equivalent projects to date, four of them were in the (ICT) sector. She emphasised that it was evident that the ICT sector was important and has a potential to put the country on a global map in terms of technological advancement.

According to Mabitje-Thompson, the EEIP programme was created to enable multinationals that are willing to participate and contribute positively towards BEE to do so under the ownership element.

The managing director of Dell Enterprise Solutions Group, Mr Stewart van Graan, said the academy would focus on developing leading high performance computing (HPC) skills, complemented by business management and entrepreneurial and life skills.

Van Graan added that “Dell’s history of transformation is aligned to the B-BBEE codes of good practice and the organisation’s holistic approach to all elements of the codes has had a meaningful impact on the lives of many in South Africa. Secondly, a strategic partnership with the Council for Scientific and Industrial Research, and particularly the Centre for High Performance Computing, has provided a proven track record of the impact that technology has on the lives of the youth in South Africa.”

MTN introduces Samsung S6 and S6 Edge

For immediate release

10 April 2015

MTN introduces Samsung S6 and S6 Edge

MTN revealed that the much-anticipated Samsung S6 and S6 Edge smartphones are available on its MTN SKY packages for a monthly subscription of R1899 and R1999 respectively as of 10 April 2015.

The Samsung S6 and Samsung S6 Edge are available on the MTN network, and the pre-orders of these devices have been satisfactory.

Both the 32GB Samsung 6 and 64GB Samsung 6 Edge are available at MTN branded retail stores, MTN Online store and MTN Direct call centres on a number of tariff plans, including on the MTN Sky price plan.

“Naturally, smartphone enthusiasts have been waiting for the Samsung S6 and S6 Edge with baited breath. In keeping with our promise to providing consumers with the latest cutting edge smartphone technology, we are ranging these new smart devices at MTN stores countrywide. We have packaged deals that will enable our customers to fully experience the capabilities of the phone on a world-class network. ,” says Larry Annetts, Chief Marketing Officer: MTN South Africa.

These devices are designed almost completely out of custom-made Gorilla glass, the Galaxy S6 range pushes the limits of design and redefines beauty. Only 10 minutes of charging now gives you 4 hours of battery power. And with immediate Auto-Focus, the Galaxy S6 and S6 Edge offer a camera that’s more responsive than anything we’ve ever experienced.

“These smartphones that MTN is ranging are data hungry devices that require a world-class network to operate optimally. We believe that the R10 billion capital investment will help to capacitate our network and ensure that our customers’ experience is not only enhanced, but enriched as well,” says Annetts.

MTN South Africa customers can buy these handsets at MTN branded retail stores or can visit MTN Online Shop at www.mtn.co.za


Package Device SMS Bundle Data Bundle Effective Subscription (Incl. VAT)
MINUTE 100 SAMSUNG GalaxyS6 32GB Bundle SMS 200 Data Bundle 300 MB 529
MINUTE 200 SAMSUNG GalaxyS6 32GB Bundle SMS 300 Data Bundle 300 MB 679
MINUTE 350 SAMSUNG GalaxyS6 32GB Bundle SMS 500 Data Bundle 500 MB 749
MINUTE 500 SAMSUNG GalaxyS6 32GB Bundle SMS 500 Data Bundle 500 MB 899
MINUTE 1000 SAMSUNG GalaxyS6 32GB Bundle SMS 500 Data Bundle 1 GB 1349
MINUTE 100 SAMSUNG GalaxyS6 Edge 64GB Bundle SMS 200 Data Bundle 300 MB 679
MINUTE 200 SAMSUNG GalaxyS6 Edge 64GB Bundle SMS 300 Data Bundle 300 MB 779
MINUTE 350 SAMSUNG GalaxyS6 Edge 64GB Bundle SMS 500 Data Bundle 500 MB 899
MINUTE 500 SAMSUNG GalaxyS6 Edge 64GB Bundle SMS 500 Data Bundle 500 MB 1049
MINUTE 1000 SAMSUNG GalaxyS6 Edge 64GB Bundle SMS 500 Data Bundle 1 GB 1499




Bridget Bhengu: Senior Manager – PR and Communications, MTN SA

Cell: 083 212 1964 / E-mail: Bhengu_b@mtn.co.za


Mamello Raborifi: PR Specialist, MTN SA

Cell: 083 214 5681 / E-mail: mamello_r@mtn.co.za



Launched in 1994, the MTN Group is a multinational telecommunications group, operating in 22 countries in Africa, Asia and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: “MTN.” As of 31 December 2014, MTN recorded 223.0 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote d’Ivoire, Cyprus, Ghana, Guinea Bissau, Guinea Republic, Iran, Liberia, Nigeria, Republic of Congo (Congo Brazzaville), Rwanda, South Africa, Sudan, Swaziland, Syria, Uganda, Yemen and Zambia. Visit us at www.mtn.com



Vodacom claims SA’s first VoLTE calling service

By Casper Mabona

Vodacom has launched a voice-over-LTE (VoLTE) service in South Africa. The country’s biggest mobile phone company by subscribers claimed it is the first operator to bring such service in the country.

The telco said users of VoLTE will experience faster call set up times (the amount of time it takes between dialling a number and the phone ringing at the recipient’s end), better voice quality, and additional capabilities such as being able to continue browsing the web or using apps while simultaneously making a call.

VoLTE technology, which enables mobile voice traffic to be carried natively over a data network, was originally demonstrated by Vodacom in September last year. However, up until today the service has been limited by a lack of compatible devices.

“VoLTE is now officially up and running in SA thanks to these new handsets. Within the next month VoLTE functionality will be added to additional devices, and we expect usage will grow rapidly as more and more handset manufacturers include the functionality,” said Andries Delport, Vodacom’s Chief Technology Officer.

At present the VoLTE service is available to contract customers who have compatible handsets. There is no additional charge to use this service.