How AI-Powered Virtual Agents Can Bolster SA’s BPO SectorBy Staff WriterMarch 11, 2024 The introduction of AI-powered virtual agents is not expected to impact the number of jobs in South Africa’s Business Process…
Digital workers may just save us in the most unexpected waysBy Ryan FalkenbergMay 22, 2020 COVID-19 looks to be the tipping point for the world of work. Traditional organisations, which for so long demanded their…
COVID-19 may be a Tipping Point for Knowledge WorkBy ContributorApril 2, 2020 by Ryan Falkenberg We are all living the unimaginable. So many face tragedy and hardship. It’s a time for compassion…
The Rise of the Digital Co-WorkerBy ContributorSeptember 18, 2019 by Ryan Falkenberg While some commentators talk about the 4IR as something that is happening in the future, the reality…
4 South African AI Startups to Keep an Eye OnBy Gugu LourieSeptember 7, 2017 Artificial Intelligence (AI) is rapidly coming of age, as business leaders increasingly grasp the immense potential of “smart” machines and…
