Building Intelligent Support Systems: The Architecture Behind AI-Powered Customer Service Agents2025-08-29
Connected Life Clickatell Innovates “Chat Commerce” With New AI Tools For Personalised Business Conversations Clickatell, a trailblazer in “chat commerce” based in South Africa, has introduced artificial intelligence tools designed for crafting tailored conversations.…
Latest News Payshap To Spur Chat Commerce But Pricing Complexity Will Impact Uptake South Africa’s long awaited and highly anticipated rapid payment programme (RPP), PayShap, offers huge potential to boost digital payments and,…
Boardroom Games KFC Is Launching WhatsApp-Based Ordering In South Africa KFC launches WhatsApp-based ordering in South Africa through Chat Commerce – an innovative chat-ordering channel, which allows customers to place…
