Browsing: Opinion

As artificial intelligence (AI) has become increasingly sophisticated and mainstream, it is also clear that it will have a significant…

Subscription models have emerged over the past few years as a fast-growing, transformative model, growing revenue and redefining customer relationships.…

To solve South Africa’s dismaying youth unemployment challenge we must end the pervasive narrative that South Africans, and particularly young…

According to a report by the International Telecommunication Union (ITU), Africa has one of the lowest internet penetration rates globally,…

After capturing the public’s imagination in 2022, generative Artificial Intelligence (gen AI) began to permeate the business landscape in 2023.…

We’re living at a time when technology has the power to transform society. The digital age therefore presents a range…

For several decades, I’ve provided public relations services to the tech industry. I’ve worked with some of the biggest tech…

On 18 April 2024, the South African Reserve Bank (SARB) published its digital payments roadmap. The document entitled Digital Payments…

None of us are qualified enough to deal with what the disruption technology intelligence is bringing upon us. This is…

There is a massive acceleration in the use of and demand for digital skills. It is a monumental shift and…

When it comes to accessing essential services, such as national medical care, grants and the ability to vote in elections…

A good customer experience (CX) has a delicate balance between relevance and respect, data precision, and human empathy. Thanks to…

I have written before about how we face a “gas cliff” when the supply of gas to industrial users ceases in 2026.…

Just 10 or 15 years ago, launching a new ecommerce business built for high transaction volumes and robust security was…

In the lead-up to International Girls in ICT Day, Huawei South Africa hosted a roundtable to spotlight the realities facing…

In recent years, the landscape of workplace wellness has undergone a remarkable transformation, propelled by a surge in commitment to…

Humans are increasingly using artificial intelligence (AI) to inform decisions about our lives. AI is, for instance, helping to make…

South Africa’s telecommunications landscape is undergoing a transformative shift, driven largely by the exponential growth of its fibre optic infrastructure.…

It’s difficult to imagine a time before the widespread adoption of mobile technology in Africa – particularly where financial services…

Business agility has long been on the CEO agenda, but are they missing the most important area – talent agility?…

The withdrawal last week of proposed new visa regulations that would have eased the way for skilled workers to come…

In a paradoxical twist, our journey into the future commences with a retrospective glance at innovation’s history – a lesson…

It’s no secret that generative AI has the potential to revolutionise life as we know it. From being adopted by…

The popular all-electric motorsport world championship is helping to develop the next generation of electric vehicles. Much of the technology…

The 21st century has witnessed an unprecedented surge in technological advancements, with artificial intelligence emerging as a worldwide transformative force…