Author: Bernard Labas

In the modern digital landscape, effective communication is crucial for businesses to stay ahead of the competition, and the introduction of Communications Platform-as-a-Service (CPaaS X), a new set of enhanced Application Programming Interfaces (APIs), is positioned to transform how companies interact with their customers and modernise internal operations. CPaaS X is a next-generation communication platform designed to empower businesses by integrating multiple communication channels under a unified API framework. One of the key enhancements of CPaaS X is its suite of automated tools that streamline critical business functions like resource allocation and campaign management. These features help to significantly reduce…