Author: Benedict Phiri

The legal profession is not immune to economic reality. In a digital first economy, the way legal services are delivered is no longer a matter of preference or tradition. It is a matter of commercial viability. Across industries, organisations are being required to operate faster, with greater transparency, and under increasing regulatory scrutiny. Legal work has not become simpler in response. It has become more complex, more continuous, and more operationally embedded. Yet many legal businesses continue to rely on manual processes and fragmented systems that are fundamentally misaligned with this environment. The consequence is an operating model that inflates…