Airbus has officially opened a new Customer Support Centre in Johannesburg, South Africa, further solidifying its presence in the region and accelerating the growth of Africa’s aviation ecosystem. This strategic hub will offer dedicated, hands-on support to regional airlines, improving operational efficiency and access to key resources, including maintenance and training.
By nurturing local capabilities, the new centre will help airlines become more self-sufficient while uplifting the entire aviation industry and creating opportunities for the local workforce.
Airbus’ expansion signals its commitment to empowering African aviation and fostering long-term industry growth across the continent.
“With the rapid expansion of the latest generation aircraft on the continent, Africa requires additional dedicated support and skills to meet the increasing demand for intra-African and international connectivity,” says Laurent Negre, VP Customer Services Africa and Middle East at Airbus.
“We are proud to open this new office to increase our proximity to customers while continuing to support the development of solutions for Africa, in Africa, and by Africa.”
Airbus’ most recent Global Market Forecast, predicts that commercial demand for the African continent will reach 1460 passenger and freight aircraft by 2043, comprising 1210 single-aisle aircraft and 250 widebody aircraft. Additionally, Airbus’ Global Services Forecast estimates that Africa will need to introduce 15 000 additional pilots, 20 000 mechanics to meet the surge in air travel demand.
