Salesforce, the #1 AI CRM, has announced the return of its Agentforce World Tour to Johannesburg. Today, the Kyalami International Convention Centre will host this premier event, featuring Agentforce, Data Cloud and Customer 360.
Attendees will explore how businesses can deploy autonomous AI agents to enhance customer success and operational efficiency.
Unlocking the Future with Agentic AI
The event’s central theme, “Agentic AI: Unlock Your Digital Workforce with Agentforce,” highlights the transformative potential of AI in business. With $6 trillion in global tasks potentially automatable, Agentforce represents a new era of enterprise productivity.
Built on the Salesforce Platform, Agentforce enables businesses to:
- Deploy AI agents across departments
- Automate repetitive tasks
- Drive cost savings & revenue growth
The platform has already seen massive adoption, with 5,000+ contracts signed in Q4 FY25. This growth fuels the Salesforce Economy, projected to generate $1.6 trillion in revenue and 9.3 million jobs by 2026.
Why Attend?
Attendees will gain insights from 40+ expert-led sessions on:
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AI-driven business strategy & innovation
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Technical deep dives into Agentforce
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Customer experience transformation
Linda Saunders, Country Manager & Senior Director Solution Engineering, Africa, Salesforce, said: “We’re thrilled to bring the Agentforce World Tour back to Johannesburg, a true hub of innovation and growth in Africa. This event offers a unique opportunity for businesses across South Africa to explore the biggest technology shift of our time — Agentic AI.
“They’ll learn firsthand how Agentforce can help them create a workforce without limits, driving unprecedented customer success and digital transformation.”
Hands-On Learning & Networking
Participants will:
- Build custom AI agents in interactive training zones
- Network with industry leaders, AI experts, and Trailblazers
- Hear success stories from top South African brands
Salesforce Africa’s Vision
A special media roundtable will feature:
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Robin Fisher, VP of Growth Markets
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Linda Saunders, Country Leader & Senior Director, Africa
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Ursula Fear, Senior Talent Programme Manager
They’ll discuss Salesforce’s growth plans and the future of AI in Africa.
