If you’ve ever stood at a checkout counter, realized you left your wallet at home, and—relieved—paid with your phone’s digital wallet instead, you’ve already glimpsed the future of commerce. Plastic cards, much like cash before them, are inching toward obsolescence. In their place, digital payment and authentication systems are transforming how we transact and protect our financial activities.
With technologies like near-field communication (NFC) and the Internet of Things (IoT) creating new opportunities for implementation, these systems offer both new standards for security and highly adaptable alternatives to traditional payment methods. And consumers are happier, and safer, for it, according to Kamalesh Jain.
A recognized authority in scalable architectures and payment solutions, Jain draws on his seven years of experience at Apple—where he drove the most recent rollout of the widely adopted Wallet Pass—and Prosper Marketplace to provide an insider’s perspective on how digital systems are evolving.
NFC: The Foundation of Invisible Payments
NFC, the technology behind tap-to-pay systems, has become the new gold standard for transaction authentication—and for good reason. While the technology predates the pandemic, the demand for “contactless” transactions during this period fast-tracked its adoption. NFC’s ability to enable fast, secure communication over short distances has made it a favorite for both consumers and businesses. And its popularity has endured.
“The industry calls it ‘invisible payments’ for a reason,” Jain explains. ” That quick tap hides a lot—there’s a complex chain of encryption and authentication happening behind the scenes.”
This blend of simplicity and flexibility has made NFC the preferred choice for merchants and issuers. Unlike magnetic stripes or chip-based cards, NFC systems aren’t static. They can incorporate loyalty programs, provide updates to digital passes, and even facilitate peer-to-peer payments. Beyond retail spaces, NFC is finding its way into IoT ecosystems, connecting smart devices and enhancing usability across sectors. In smart cities like those in Japan and China, NFC facilitates everything from public transit access to vending machine purchases.
For younger, tech-savvy consumers, NFC-powered digital wallets feel like a natural progression. “People expect their financial tools to be as intuitive as their smartphones,” says Jain. Businesses have responded by investing heavily in NFC-driven solutions, fueling an industry projected to reach $22 billion globally by year’s end, with the U.S. leading in innovation and development.
IoT: Beyond Payments to Boundless Possibilities
While NFC has transformed payments, IoT is redefining what’s possible in authentication and automation. Everyday objects—cars, appliances, even home security systems—are increasingly equipped with IoT-enabled payment and authentication features, creating entirely new use cases.
“Take electronic toll systems like E-ZPass,” Jain explains. “Now imagine extending that functionality to your car’s dashboard, where it can manage parking fees or unlock your garage—automatically, without any input.”
These integrations make traditional cards and keys unnecessary. Much like NFC payments, IoT-based systems operate in the background, prioritizing ease of use. Amazon’s palm payment technology, which relies on computer vision installations, and the popularity of public smart locks illustrate the growing market interest. According to Jain, “The less visible the process, the more appealing it is to users.”
Still, innovation doesn’t come without challenges. Amazon’s other payment alternative, their “Just Walk Out” technology, designed for cashierless shopping, struggled with scalability before being discontinued. Yet even its challenges highlight the untapped potential of IoT-enabled commerce and authentication.
Digital-First: The Case Against Card-in-Hand
Physical credit cards revolutionized commerce in the mid-20th century, offering a secure and convenient alternative to cash. Over time, they evolved to include innovations like magnetic stripes and EMV chips. But today, their limitations are becoming harder to ignore.
“Physical cards come with an unspoken management layer,” Jain explains. “We accept it because it’s familiar, but compared to digital alternatives, they’re clunky.”
Cards are, of course, susceptible to theft, loss, and damage. They require physical infrastructure—readers, ATMs, and reissuance—that adds cost and complexity. Worse still, a card’s capabilities are frozen the moment it’s issued, unlike digital platforms that can be updated dynamically.
Environmental concerns add another compelling argument. “Producing, supporting, distributing, and even disposing physical cards has a tangible environmental impact,” Jain points out. “Digital systems bypass many of these issues entirely.”
Perhaps most critically, digital systems address the fundamental security weaknesses of cards. Features like tokenization, which replaces sensitive card data with unique, one-time-use tokens, significantly reduce the risk of fraud. “Even in a data breach, tokenized information is useless to hackers,” Jain explains.
Toward a Unified Digital Ecosystem
“Payments are one of the last holdouts of high-friction commerce processes,” Jain explains. “The app economy and one-click payments changed online shopping, and now we’re seeing those same principles extend into physical spaces.”
Looking ahead, Jain envisions a future where payments and authentication seamlessly blend into the fabric of daily life. NFC, IoT, and emerging technologies are converging to create a unified digital ecosystem—one where convenience, security, and commerce are embedded into a single digital identity, accessible through smartphones or other connected devices.
