Huawei announced today that it will help Cell C transition into a into a digital lifestyle company.
“Cell C is moving away from being a pure telco to a techco provider and customer centricity is pivotal to this future,” said Douglas Craigie Stevenson, CEO of Cell C.
“Our IT systems need to be able to support us in this journey as we become a digital business with simpler business flows. This means removing complexities from our user journeys and being able to respond better to our customers’ needs.
“Through collaborations and partnerships like this one with Huawei, we will be able to launch more innovative products and services to our customers. Huawei brings a proven success record in other markets with their latest solutions and experience and Cell C will leverage this expertise to create customer value.”
The BSS (Business Support Systems) Transformation project is led by Huawei.
The BSS aimed at providing end users with an enhanced digital experience, allowing Cell C to evolve from a traditional Mobile Service Provider to a modern Technology Company.
In this transformation, Huawei will deploy a Cloud Native BSS Solution across Cell C’s different business lines and customer segments, thereby improving its agility and modernising its BSS in readiness for future business roll outs.
“We are very happy to enter into this new phase of our relationship with Cell C,” said Fortune Wang, Huawei SA, Carrier Business Director.
“Our next generation BSS, is a cloud native BSS solution which will enable Cell C to simplify their products while still offering a lot of flexibility to their customers. Business is evolving and processes are becoming more complex with the introduction of many partner products into the ecosystem but our solution fully aligns to TMForum guidelines.
“With Huawei’s vast experience working with leading global telcos, together with a large R&D investment into our products, we believe that our solution can effectively support the new Cell C way of doing business,” Wang concluded
With the recapitalisation now complete, Cell C looks to start afresh and focus on growth by investing in high value opportunities around its digital business.
